How to join the PHC without the help of account manager?
Hello Amazon,
My account is blocked because of the limited product--nebulizer. However we have got approved to sell on Amazon. They said one of my asin is limited product on Amazon. My seller account is blocked.
When I want to join the Professinal Health Care Program, my account manager refused to help us. What should we do?
Can someone hlep us to join this program?
How to join the PHC without the help of account manager?
Hello Amazon,
My account is blocked because of the limited product--nebulizer. However we have got approved to sell on Amazon. They said one of my asin is limited product on Amazon. My seller account is blocked.
When I want to join the Professinal Health Care Program, my account manager refused to help us. What should we do?
Can someone hlep us to join this program?
0 respuestas
Seller_CW0P5hgbsiqWX
Are you sure your total selling account is blocked? or...Is just the selling of your product blocked?
Is your product a major brand name found is any hospital in the USA? or.... Is it an off brand no one has heard of?
Steve_Amazon
Hi @Seller_5eMQ4drnmX3WE,
Steve from Amazon here, thank you for reaching out. The first step here is to get your overall account reactivated, you can do this by referencing the performance notifications and providing the requested information in an appeal.
Once your account is reactivated, please reference the resource below for more information on how to apply for the professional healthcare program. In that resource, you will find the form to fill out and submit.
Amazon Professional Healthcare program
Please let me know if there are any questions.
Thanks,
Steve
Steve_Amazon
Hi @Seller_5eMQ4drnmX3WE,
I have heard back from the team and they have advised that you will need to reactivate your account first by referring to the performance notifications sent to you and completing the actions required.
Once the account is activated, you can begin the process of enrolling in the Professional Healthcare program.
Thanks,
Steve