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Seller_wIxd9yzzJEbl4

Fake products sold by competitors

Hello, This is my first post on that forum.

I have a problem, my competitors are selling fake products on the listing I created. The product has different brands and EAN on it. Or nothing at all

I bought a product from them and sent photos to Amazon, but because I'm not a brand owner, only a seller. They do not do anything with it.

The price for fake items is lower, of course.

What are you guys doing in that situation?

394 visitas
7 respuestas
Crear y gestionar listings
Etiquetas:Cumplimiento normativo, Listings, Oferta destacada, Productos excluidos, Retirada de productos
10
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user profile
Seller_wIxd9yzzJEbl4

Fake products sold by competitors

Hello, This is my first post on that forum.

I have a problem, my competitors are selling fake products on the listing I created. The product has different brands and EAN on it. Or nothing at all

I bought a product from them and sent photos to Amazon, but because I'm not a brand owner, only a seller. They do not do anything with it.

The price for fake items is lower, of course.

What are you guys doing in that situation?

Crear y gestionar listings
Etiquetas:Cumplimiento normativo, Listings, Oferta destacada, Productos excluidos, Retirada de productos
10
394 visitas
7 respuestas
Responder
0 respuestas
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Seller_zKEt2RiaID5EU
En respuesta a la entrada de Seller_wIxd9yzzJEbl4

Hi Smart_House,

When creating an Amazon listing, unless you are Brand Registered, anyone can jump on your listing as the brand is "Generic".

Now I know this is unfair but the only way to kick people off of your listing is one of two ways.

1. Amazon keeps receiving consistent complaints that the item customers have bought are fake from that supplier.

2. Parallel import Infringement through Brand Registry.

So where can you go from here?

Firstly if this is your brand, id highly recommend applying for brand registry, to do this you are going to need a trademark with the brand name on it. but this gives you so much protection from your amazon listing and is a must do if you want to push your items onto amazon, if the brand is exactly the same as what you have typed into the product, the product will automatically update to becoming "your brand".

If it is not your Brand them i am really sorry but you cant do much, unless the brand you are selling has an amazon account and "control" the listing and only authorise particular sellers to sell that brand.

Kind Regards,

Elliot

00
user profile
Ezra_Amazon
En respuesta a la entrada de Seller_wIxd9yzzJEbl4

Hello @Seller_wIxd9yzzJEbl4

Thank you for reaching out.

Have you already reported this issue to Amazon through the Report Abuse process?

You can access this page via your Account Health page. Additional details can be found in the Report a Violation.

Keep us posted. Cheers, Ezra

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_wIxd9yzzJEbl4

Fake products sold by competitors

Hello, This is my first post on that forum.

I have a problem, my competitors are selling fake products on the listing I created. The product has different brands and EAN on it. Or nothing at all

I bought a product from them and sent photos to Amazon, but because I'm not a brand owner, only a seller. They do not do anything with it.

The price for fake items is lower, of course.

What are you guys doing in that situation?

394 visitas
7 respuestas
Crear y gestionar listings
Etiquetas:Cumplimiento normativo, Listings, Oferta destacada, Productos excluidos, Retirada de productos
10
Responder
user profile
Seller_wIxd9yzzJEbl4

Fake products sold by competitors

Hello, This is my first post on that forum.

I have a problem, my competitors are selling fake products on the listing I created. The product has different brands and EAN on it. Or nothing at all

I bought a product from them and sent photos to Amazon, but because I'm not a brand owner, only a seller. They do not do anything with it.

The price for fake items is lower, of course.

What are you guys doing in that situation?

Crear y gestionar listings
Etiquetas:Cumplimiento normativo, Listings, Oferta destacada, Productos excluidos, Retirada de productos
10
394 visitas
7 respuestas
Responder
user profile

Fake products sold by competitors

de Seller_wIxd9yzzJEbl4

Hello, This is my first post on that forum.

I have a problem, my competitors are selling fake products on the listing I created. The product has different brands and EAN on it. Or nothing at all

I bought a product from them and sent photos to Amazon, but because I'm not a brand owner, only a seller. They do not do anything with it.

The price for fake items is lower, of course.

What are you guys doing in that situation?

Crear y gestionar listings
Etiquetas:Cumplimiento normativo, Listings, Oferta destacada, Productos excluidos, Retirada de productos
10
394 visitas
7 respuestas
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Seller_zKEt2RiaID5EU
En respuesta a la entrada de Seller_wIxd9yzzJEbl4

Hi Smart_House,

When creating an Amazon listing, unless you are Brand Registered, anyone can jump on your listing as the brand is "Generic".

Now I know this is unfair but the only way to kick people off of your listing is one of two ways.

1. Amazon keeps receiving consistent complaints that the item customers have bought are fake from that supplier.

2. Parallel import Infringement through Brand Registry.

So where can you go from here?

Firstly if this is your brand, id highly recommend applying for brand registry, to do this you are going to need a trademark with the brand name on it. but this gives you so much protection from your amazon listing and is a must do if you want to push your items onto amazon, if the brand is exactly the same as what you have typed into the product, the product will automatically update to becoming "your brand".

If it is not your Brand them i am really sorry but you cant do much, unless the brand you are selling has an amazon account and "control" the listing and only authorise particular sellers to sell that brand.

Kind Regards,

Elliot

00
user profile
Ezra_Amazon
En respuesta a la entrada de Seller_wIxd9yzzJEbl4

Hello @Seller_wIxd9yzzJEbl4

Thank you for reaching out.

Have you already reported this issue to Amazon through the Report Abuse process?

You can access this page via your Account Health page. Additional details can be found in the Report a Violation.

Keep us posted. Cheers, Ezra

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_zKEt2RiaID5EU
En respuesta a la entrada de Seller_wIxd9yzzJEbl4

Hi Smart_House,

When creating an Amazon listing, unless you are Brand Registered, anyone can jump on your listing as the brand is "Generic".

Now I know this is unfair but the only way to kick people off of your listing is one of two ways.

1. Amazon keeps receiving consistent complaints that the item customers have bought are fake from that supplier.

2. Parallel import Infringement through Brand Registry.

So where can you go from here?

Firstly if this is your brand, id highly recommend applying for brand registry, to do this you are going to need a trademark with the brand name on it. but this gives you so much protection from your amazon listing and is a must do if you want to push your items onto amazon, if the brand is exactly the same as what you have typed into the product, the product will automatically update to becoming "your brand".

If it is not your Brand them i am really sorry but you cant do much, unless the brand you are selling has an amazon account and "control" the listing and only authorise particular sellers to sell that brand.

Kind Regards,

Elliot

00
user profile
Seller_zKEt2RiaID5EU
En respuesta a la entrada de Seller_wIxd9yzzJEbl4

Hi Smart_House,

When creating an Amazon listing, unless you are Brand Registered, anyone can jump on your listing as the brand is "Generic".

Now I know this is unfair but the only way to kick people off of your listing is one of two ways.

1. Amazon keeps receiving consistent complaints that the item customers have bought are fake from that supplier.

2. Parallel import Infringement through Brand Registry.

So where can you go from here?

Firstly if this is your brand, id highly recommend applying for brand registry, to do this you are going to need a trademark with the brand name on it. but this gives you so much protection from your amazon listing and is a must do if you want to push your items onto amazon, if the brand is exactly the same as what you have typed into the product, the product will automatically update to becoming "your brand".

If it is not your Brand them i am really sorry but you cant do much, unless the brand you are selling has an amazon account and "control" the listing and only authorise particular sellers to sell that brand.

Kind Regards,

Elliot

00
Responder
user profile
Ezra_Amazon
En respuesta a la entrada de Seller_wIxd9yzzJEbl4

Hello @Seller_wIxd9yzzJEbl4

Thank you for reaching out.

Have you already reported this issue to Amazon through the Report Abuse process?

You can access this page via your Account Health page. Additional details can be found in the Report a Violation.

Keep us posted. Cheers, Ezra

00
user profile
Ezra_Amazon
En respuesta a la entrada de Seller_wIxd9yzzJEbl4

Hello @Seller_wIxd9yzzJEbl4

Thank you for reaching out.

Have you already reported this issue to Amazon through the Report Abuse process?

You can access this page via your Account Health page. Additional details can be found in the Report a Violation.

Keep us posted. Cheers, Ezra

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad