Hi there @Seller_T5v5OPy8UuMYr,

I hope this finds you well!

Seller_T5v5OPy8UuMYr

Mon compte Amazon Seller a été piraté.

Je n'ai plus accès à la rubrique d'aide, ni aux fonctionnalités de base.

Impossible de joindre par mail ou par téléphone le support vendeurs.

J'ai du stock dans les entrepôts Amazon.

J'avoue que je suis perdue.

Avez-vous déjà connu ce problème ? Est-ce que quelqu'un peut m'aider ?

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I understand your account has previously been accessed by an unauthorized person and you currently do not have access to certain areas of Seller Central.

It is important to keep your account safe. If you believe your Amazon account has been compromised, follow the steps below:

1. Change your Seller Central login password. If you are not able to login to your account, contact Seller Support.

2. Review the following information in your account to determine if any changes have been made:

• Email address preferences

• Payment information

• User permissions

• Amazon storefront details

• Listing and condition notes

Your email account might have been compromised as well. Consider changing the email address associated with your account and use a different password for your email account.

If you receive emails or links that you suspect are phishing attempts, report them to stop-spoofing@amazon.com. For more information, refer to this help page.

• Contact Seller Support to report that your account has been compromised.

Have you or anyone who has access to the account changed or updated information recently?

When accessing Seller Central, please follow the prompts provided after logging in. This will provide you with the next steps required in regaining access to your selling account.

Please do not hesitate to provide further updates or ask more questions in this thread, as the forums community and I are here to support you.

All the best,

Stevie