Account Suspended - Section 3 - Restricted Product
My account was suspended .
I have not known exactly what the reason for suspension is.
Anyone have any suggestions for getting my account reinstated?
Hello,
Your Amazon seller account has been permanently deactivated in accordance with section 3 of the Amazon Services Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue.
Why did this happen?
We have taken this measure because you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies. For more information, go to "Category, Product, and Content Restrictions":
https://sellercentral.amazon.com/gp/help/200164330
Examples of restricted products you have listed include, but are not limited to:
ASIN: BXXXXXXXX
How do I reactivate my account?
To reactivate your seller account, submit evidence or documentation demonstrating that your account has not violated our Restricted Products policy.
How do I send the required information?
To submit this information, follow the instructions in the banner at the top of your Account Health page in Seller Central:
https://sellercentral.amazon.com/performance/dashboard?reftag=ah_em_rp
What happens if I do not send the required information?
If you do not provide the required information, your account will remain deactivated.
If you have funds in your account, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com, after 90 days following this notification. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account in accordance with the "Funds withholding policy":
https://sellercentral.amazon.com/gp/help/external/G9RA9LYBJ3QP27M6
Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation via Seller Central:
https://sellercentral.amazon.com/home.
Your explanation should include the following information:
-- How your account has not violated the Amazon Restricted Products policy.
-- Evidence that shows your account complies with the Amazon Restricted Products policy.
If we confirm your account has violated our Restricted Products policy, your account will remain deactivated.
To view your account performance, select "Account Health" on the home screen of the Amazon Seller app on your iOS or Android device, or go to the "Account Health" page in Seller Central:
The "Account Health" page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Sincerely,
Seller Performance team
Account Suspended - Section 3 - Restricted Product
My account was suspended .
I have not known exactly what the reason for suspension is.
Anyone have any suggestions for getting my account reinstated?
Hello,
Your Amazon seller account has been permanently deactivated in accordance with section 3 of the Amazon Services Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue.
Why did this happen?
We have taken this measure because you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies. For more information, go to "Category, Product, and Content Restrictions":
https://sellercentral.amazon.com/gp/help/200164330
Examples of restricted products you have listed include, but are not limited to:
ASIN: BXXXXXXXX
How do I reactivate my account?
To reactivate your seller account, submit evidence or documentation demonstrating that your account has not violated our Restricted Products policy.
How do I send the required information?
To submit this information, follow the instructions in the banner at the top of your Account Health page in Seller Central:
https://sellercentral.amazon.com/performance/dashboard?reftag=ah_em_rp
What happens if I do not send the required information?
If you do not provide the required information, your account will remain deactivated.
If you have funds in your account, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com, after 90 days following this notification. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account in accordance with the "Funds withholding policy":
https://sellercentral.amazon.com/gp/help/external/G9RA9LYBJ3QP27M6
Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation via Seller Central:
https://sellercentral.amazon.com/home.
Your explanation should include the following information:
-- How your account has not violated the Amazon Restricted Products policy.
-- Evidence that shows your account complies with the Amazon Restricted Products policy.
If we confirm your account has violated our Restricted Products policy, your account will remain deactivated.
To view your account performance, select "Account Health" on the home screen of the Amazon Seller app on your iOS or Android device, or go to the "Account Health" page in Seller Central:
The "Account Health" page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Sincerely,
Seller Performance team
0 respuestas
Seller_rI7BZIczK8iAC
"I have not known exactly what the reason for suspension is."
Amazon explains exactly the reason:
"because you have listed items that are not permitted for sale on Amazon"
Solution:
"To reactivate your seller account, submit evidence or documentation demonstrating that your account has not violated our Restricted Products policy."
Seller_aV1Bh32hE0KND
"I have not known exactly what the reason for suspension is"
Check under your Account Health > Policy Compliance → Restricted Product Policy Violations > Reason > View details 🢖 It should contain additional details for the ASIN Restriction/removal.
Seller_kIukTwdhvntAp
What were you selling/trying to sell? Amazon has a LONG list of restricted products that are strictly forbidden.