charge backs are on the rise
Anyone that starts getting charge backs should post here so we can talk about the new approach the people that were using the INR/ A-Z claim are doing.
They are using charge backs as the new method of getting thier money back on orders that we fulfilled for them and for Walmart. I have proof and this needs to be elevated. I don't konw how Amazon and the banks settle it, but I got a charge back the other day and before i could even provide Amazon with the information they wanted, they told me I didn't need ot do anything and I was ok.
So someone else is footing the bill for now. Eventually though it will roll down hill to consumers.
charge backs are on the rise
Anyone that starts getting charge backs should post here so we can talk about the new approach the people that were using the INR/ A-Z claim are doing.
They are using charge backs as the new method of getting thier money back on orders that we fulfilled for them and for Walmart. I have proof and this needs to be elevated. I don't konw how Amazon and the banks settle it, but I got a charge back the other day and before i could even provide Amazon with the information they wanted, they told me I didn't need ot do anything and I was ok.
So someone else is footing the bill for now. Eventually though it will roll down hill to consumers.
15 respuestas
Quincy_Amazon
Hello @Seller_kZvm6BR3doXxX
Thank you for posting to the Forums and for providing that feedback.
As outlined in our Amazon Services Business Solutions Agreement:
- You are responsible for chargebacks filed against your account for service-related reasons, such as non-receipt of the product.
- Amazon is responsible for any payment-related fraud chargebacks, such as stolen credit cards or other payment fraud attempts.
Please feel free to review the below help pages on chargebacks:
Regards,
Quincy_Amazon
Seller_GMDa6MxkJwkCv
We received a charge back from an A - Z that Amazon denied over a month ago. We provided the information that was required and waiting for the outcome.
Seller_qgkaa9vNYZ46q
As soon as as I switched platforms I stopped getting charge backs, who woulda thunk?
Seller_dyZ2OfRR393IL
I made a similar post about this but go 0 responses. I knew there was other sellers experiencing this frightening trend. Last year, we had 3 chargebacks all year. Since October, we have had 17! That is INSANE! We have successfully defended 12 of these claims, with 5 still open.
