Amazon Seller Support
The deterioration of the seller's attention is already evident, cases are already opened and they take a long time to respond, and even on occasions they do not respond and the case appears closed, we do not know if the support is robotic (Artificial Intelligence) because all the support is based on links to help pages, a specialist who has knowledge on the subject no longer helps you and sometimes as a seller we consider the case lost because it is exhausting to contact Amazon support for sellers
Amazon Seller Support
The deterioration of the seller's attention is already evident, cases are already opened and they take a long time to respond, and even on occasions they do not respond and the case appears closed, we do not know if the support is robotic (Artificial Intelligence) because all the support is based on links to help pages, a specialist who has knowledge on the subject no longer helps you and sometimes as a seller we consider the case lost because it is exhausting to contact Amazon support for sellers
3 respuestas
Seller_vSOOwekJLU6c0
They are doing the same to mods on this forum.
They are outsourcing the work that they do.
I got a response on one of my forum posts from one of the outsourced mods who had no idea what they were saying. The screen name is JALAL. He stopped answering. I had visions of seller support now on the forums due to his horrid response. Maybe its PTSD.
Seller_5SYQaRpocugTm
Atlas_Amazon
Hello @Seller_iBWIqkSnudRpg
Thank you for sharing your feedback on your experiencing in getting assistance from our team. I understand you may not be getting the resolution that you are looking for on your issue. Would you be able to provide some additional detail regarding what concern you are attempting to address?
If there are any details that are vital to your situation, continue to refer here for support. Additionally, I have forwarded your information for review to another team. They may attempt outreach so please ensure that your information is up to date.
Best,
Atlas
