i am being puneshed for being us citizen in usa
when I open seller account I had a green card and when the time come I applied for citizenship and I became a us citizen and I changed my name I have a court order and I got my new us passport. amazon want me to verify my identity and I uploaded my new passport and amazon deactivated my seller account for 3 weeks I am still trying to explain them this situation but no on a can understand this .... I opened case and another case send an email and anaor=ther email but no one sending me any email to solve this problem
i am being puneshed for being us citizen in usa
when I open seller account I had a green card and when the time come I applied for citizenship and I became a us citizen and I changed my name I have a court order and I got my new us passport. amazon want me to verify my identity and I uploaded my new passport and amazon deactivated my seller account for 3 weeks I am still trying to explain them this situation but no on a can understand this .... I opened case and another case send an email and anaor=ther email but no one sending me any email to solve this problem
0 respuestas
Stevie_Amazon
Hi there @Seller_SmnGulLAdQ5jv,
I do apologize for the time it has taken for the moderating team and I to respond to you here. I greatly appreciate your patience!
If you could please provide further insight into the nature of the identity verification request, the community and I can better assist you here. If you received a performance notification, feel free to provide it here after you redact any personal information.
Alternatively, if you have any update to your situation do not hesitate to provide that here as well.
The community and I are here to support you,
Stevie
