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Seller_ihBikDuglseyy

We lost the "buy box" for over half of our products.

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. We lost listings' Buy Box option for over half of our products (300+) overnight with no reasons.

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 204

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

Thanks in advance!!!

My Case ID: 15214689471

43 visitas
7 respuestas
Crear y gestionar listings
Etiquetas:Oferta destacada
10
Responder
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Seller_ihBikDuglseyy

We lost the "buy box" for over half of our products.

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. We lost listings' Buy Box option for over half of our products (300+) overnight with no reasons.

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 204

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

Thanks in advance!!!

My Case ID: 15214689471

Crear y gestionar listings
Etiquetas:Oferta destacada
10
43 visitas
7 respuestas
Responder
0 respuestas
user profile
Rose_Amazon
En respuesta a la entrada de Seller_ihBikDuglseyy

Hi @Seller_FOWA,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

10
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_ihBikDuglseyy

We lost the "buy box" for over half of our products.

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. We lost listings' Buy Box option for over half of our products (300+) overnight with no reasons.

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 204

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

Thanks in advance!!!

My Case ID: 15214689471

43 visitas
7 respuestas
Crear y gestionar listings
Etiquetas:Oferta destacada
10
Responder
user profile
Seller_ihBikDuglseyy

We lost the "buy box" for over half of our products.

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. We lost listings' Buy Box option for over half of our products (300+) overnight with no reasons.

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 204

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

Thanks in advance!!!

My Case ID: 15214689471

Crear y gestionar listings
Etiquetas:Oferta destacada
10
43 visitas
7 respuestas
Responder
user profile

We lost the "buy box" for over half of our products.

de Seller_ihBikDuglseyy

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. We lost listings' Buy Box option for over half of our products (300+) overnight with no reasons.

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 204

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

Thanks in advance!!!

My Case ID: 15214689471

Crear y gestionar listings
Etiquetas:Oferta destacada
10
43 visitas
7 respuestas
Responder
0 respuestas
0 respuestas
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Rose_Amazon
En respuesta a la entrada de Seller_ihBikDuglseyy

Hi @Seller_FOWA,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

10
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Rose_Amazon
En respuesta a la entrada de Seller_ihBikDuglseyy

Hi @Seller_FOWA,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

10
user profile
Rose_Amazon
En respuesta a la entrada de Seller_ihBikDuglseyy

Hi @Seller_FOWA,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

10
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad