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Seller_ziTXCUaZ7gSyr

Registered in the US seller central but trying to sell in France

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

35 visitas
2 respuestas
Configuración de la cuenta
Etiquetas:Facturación, Pagos, Registro, Seller Central, Tarjeta de crédito
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Seller_ziTXCUaZ7gSyr

Registered in the US seller central but trying to sell in France

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

Configuración de la cuenta
Etiquetas:Facturación, Pagos, Registro, Seller Central, Tarjeta de crédito
00
35 visitas
2 respuestas
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2 respuestas
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Seller_LImVvUWeyiCfQ
En respuesta a la entrada de Seller_ziTXCUaZ7gSyr

When you go to the following link and click on the Europe tab, do you not have the opportunity to click the radio button beside "Create a European selling account?

Sell Globally

img

user profile
Seller_ziTXCUaZ7gSyr
when I attempt to access the French Seller Central, I am automatically redirected to the US platform.
Ver publicación

Because you registered on the .com website.

10
user profile
Connor_Amazon
En respuesta a la entrada de Seller_ziTXCUaZ7gSyr

Hi @Seller_ziTXCUaZ7gSyr

Connor from Amazon here, thanks for reaching out.

As @Seller_LImVvUWeyiCfQ stated already, you did register via the ".com" URL so this is why you are being asked to finish your registration for the US marketplace.

You can start over however you will need new e-mail address and new phone number.

You can use this link: https://sellercentral.amazon.fr/

Keep in mind, your new account many be flagged for review since you already signed up with your personal information via the .com platform. So you can either finish your US marketplace registration and then set it to vacation mode ; or you can start over.

I hope this helps,

Connor

00
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user profile
Seller_ziTXCUaZ7gSyr

Registered in the US seller central but trying to sell in France

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

35 visitas
2 respuestas
Configuración de la cuenta
Etiquetas:Facturación, Pagos, Registro, Seller Central, Tarjeta de crédito
00
Responder
user profile
Seller_ziTXCUaZ7gSyr

Registered in the US seller central but trying to sell in France

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

Configuración de la cuenta
Etiquetas:Facturación, Pagos, Registro, Seller Central, Tarjeta de crédito
00
35 visitas
2 respuestas
Responder
user profile

Registered in the US seller central but trying to sell in France

de Seller_ziTXCUaZ7gSyr

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

Configuración de la cuenta
Etiquetas:Facturación, Pagos, Registro, Seller Central, Tarjeta de crédito
00
35 visitas
2 respuestas
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Seller_LImVvUWeyiCfQ
En respuesta a la entrada de Seller_ziTXCUaZ7gSyr

When you go to the following link and click on the Europe tab, do you not have the opportunity to click the radio button beside "Create a European selling account?

Sell Globally

img

user profile
Seller_ziTXCUaZ7gSyr
when I attempt to access the French Seller Central, I am automatically redirected to the US platform.
Ver publicación

Because you registered on the .com website.

10
user profile
Connor_Amazon
En respuesta a la entrada de Seller_ziTXCUaZ7gSyr

Hi @Seller_ziTXCUaZ7gSyr

Connor from Amazon here, thanks for reaching out.

As @Seller_LImVvUWeyiCfQ stated already, you did register via the ".com" URL so this is why you are being asked to finish your registration for the US marketplace.

You can start over however you will need new e-mail address and new phone number.

You can use this link: https://sellercentral.amazon.fr/

Keep in mind, your new account many be flagged for review since you already signed up with your personal information via the .com platform. So you can either finish your US marketplace registration and then set it to vacation mode ; or you can start over.

I hope this helps,

Connor

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la entrada de Seller_ziTXCUaZ7gSyr

When you go to the following link and click on the Europe tab, do you not have the opportunity to click the radio button beside "Create a European selling account?

Sell Globally

img

user profile
Seller_ziTXCUaZ7gSyr
when I attempt to access the French Seller Central, I am automatically redirected to the US platform.
Ver publicación

Because you registered on the .com website.

10
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la entrada de Seller_ziTXCUaZ7gSyr

When you go to the following link and click on the Europe tab, do you not have the opportunity to click the radio button beside "Create a European selling account?

Sell Globally

img

user profile
Seller_ziTXCUaZ7gSyr
when I attempt to access the French Seller Central, I am automatically redirected to the US platform.
Ver publicación

Because you registered on the .com website.

10
Responder
user profile
Connor_Amazon
En respuesta a la entrada de Seller_ziTXCUaZ7gSyr

Hi @Seller_ziTXCUaZ7gSyr

Connor from Amazon here, thanks for reaching out.

As @Seller_LImVvUWeyiCfQ stated already, you did register via the ".com" URL so this is why you are being asked to finish your registration for the US marketplace.

You can start over however you will need new e-mail address and new phone number.

You can use this link: https://sellercentral.amazon.fr/

Keep in mind, your new account many be flagged for review since you already signed up with your personal information via the .com platform. So you can either finish your US marketplace registration and then set it to vacation mode ; or you can start over.

I hope this helps,

Connor

00
user profile
Connor_Amazon
En respuesta a la entrada de Seller_ziTXCUaZ7gSyr

Hi @Seller_ziTXCUaZ7gSyr

Connor from Amazon here, thanks for reaching out.

As @Seller_LImVvUWeyiCfQ stated already, you did register via the ".com" URL so this is why you are being asked to finish your registration for the US marketplace.

You can start over however you will need new e-mail address and new phone number.

You can use this link: https://sellercentral.amazon.fr/

Keep in mind, your new account many be flagged for review since you already signed up with your personal information via the .com platform. So you can either finish your US marketplace registration and then set it to vacation mode ; or you can start over.

I hope this helps,

Connor

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad