Sales Dashboard - Mobile vs Desktop sales growth is different
Why does the sales growth percentage on the Amazon Seller mobile app differ from the desktop version, typically by 10-15%?
For example, the mobile app may show 10% growth compared to last year, while the desktop version shows 20% growth, even though the product sales figures are the same on both platforms.
Sales Dashboard - Mobile vs Desktop sales growth is different
Why does the sales growth percentage on the Amazon Seller mobile app differ from the desktop version, typically by 10-15%?
For example, the mobile app may show 10% growth compared to last year, while the desktop version shows 20% growth, even though the product sales figures are the same on both platforms.
0 respuestas
Danny_Amazon
Thanks for posting about this disconnect, @Seller_buVGw7fdZJWkE- I wanted to check in to see if this is still persisting for you? If so, does one of the views appear to be more consistent with your experience with the growth?
I can recommend some standard troubleshooting steps like trying a new browser and/or clearing cache and cookies on desktop, and making sure your app version and operating system is up to date on mobile. If this continue to impact though, I would recommend creating a case with seller support for more technical troubleshooting though!
Thanks,
Danny
