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Seller_DDsDYgvBWTePQ

Urgent Assistance Needed – Unfair Reviews Violating Guidelines

Subject: Urgent Assistance Needed – Unfair Reviews Violating Guidelines

Hello everyone,

I’m reaching out here because I’ve exhausted all other options. Earlier last year, I received several bad reviews that clearly violate Amazon’s guidelines, but due to a serious accident that nearly cost me my life, I was unable to address them within the usual timeframe. These reviews have been up for well over 90 days, well past Amazon’s own stated policy, yet they remain on my account, directly affecting my ability to sell and make a living.

Since recovering, I’ve contacted Seller Support multiple times, but each time I’ve been met with avoidance, vague responses, or outright refusal to help. I’ve followed all the proper channels, but my concerns have been completely ignored.

At this point, I’m left with no choice but to bring attention to this publicly. If Amazon has clear policies in place regarding review removals, why are they not being enforced? Has anyone else dealt with this kind of situation, and if so, what did you do to actually get a real response? I just want to be treated fairly and get these clearly guideline-breaking reviews removed so I can move forward.

Any advice would be greatly appreciated. Thank you.

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Etiquetas:Valoraciones de productos
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Seller_DDsDYgvBWTePQ

Urgent Assistance Needed – Unfair Reviews Violating Guidelines

Subject: Urgent Assistance Needed – Unfair Reviews Violating Guidelines

Hello everyone,

I’m reaching out here because I’ve exhausted all other options. Earlier last year, I received several bad reviews that clearly violate Amazon’s guidelines, but due to a serious accident that nearly cost me my life, I was unable to address them within the usual timeframe. These reviews have been up for well over 90 days, well past Amazon’s own stated policy, yet they remain on my account, directly affecting my ability to sell and make a living.

Since recovering, I’ve contacted Seller Support multiple times, but each time I’ve been met with avoidance, vague responses, or outright refusal to help. I’ve followed all the proper channels, but my concerns have been completely ignored.

At this point, I’m left with no choice but to bring attention to this publicly. If Amazon has clear policies in place regarding review removals, why are they not being enforced? Has anyone else dealt with this kind of situation, and if so, what did you do to actually get a real response? I just want to be treated fairly and get these clearly guideline-breaking reviews removed so I can move forward.

Any advice would be greatly appreciated. Thank you.

Etiquetas:Valoraciones de productos
00
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Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_DDsDYgvBWTePQ

If you are selling the same stuff here that you post on facebook.....while located in the Philippines.....I would be VERY VERY quiet and not draw attention to my account...................

10
user profile
Manny_Amazon
En respuesta a la entrada de Seller_DDsDYgvBWTePQ

Hello @Seller_DDsDYgvBWTePQ,

Thanks for posting to the Forums. If you could share your case ID that is related to the review of this issue, I'll review to see what options exist for escalation.

Regards,

- Manny

00
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user profile
Seller_DDsDYgvBWTePQ

Urgent Assistance Needed – Unfair Reviews Violating Guidelines

Subject: Urgent Assistance Needed – Unfair Reviews Violating Guidelines

Hello everyone,

I’m reaching out here because I’ve exhausted all other options. Earlier last year, I received several bad reviews that clearly violate Amazon’s guidelines, but due to a serious accident that nearly cost me my life, I was unable to address them within the usual timeframe. These reviews have been up for well over 90 days, well past Amazon’s own stated policy, yet they remain on my account, directly affecting my ability to sell and make a living.

Since recovering, I’ve contacted Seller Support multiple times, but each time I’ve been met with avoidance, vague responses, or outright refusal to help. I’ve followed all the proper channels, but my concerns have been completely ignored.

At this point, I’m left with no choice but to bring attention to this publicly. If Amazon has clear policies in place regarding review removals, why are they not being enforced? Has anyone else dealt with this kind of situation, and if so, what did you do to actually get a real response? I just want to be treated fairly and get these clearly guideline-breaking reviews removed so I can move forward.

Any advice would be greatly appreciated. Thank you.

10 visitas
2 respuestas
Etiquetas:Valoraciones de productos
00
Responder
user profile
Seller_DDsDYgvBWTePQ

Urgent Assistance Needed – Unfair Reviews Violating Guidelines

Subject: Urgent Assistance Needed – Unfair Reviews Violating Guidelines

Hello everyone,

I’m reaching out here because I’ve exhausted all other options. Earlier last year, I received several bad reviews that clearly violate Amazon’s guidelines, but due to a serious accident that nearly cost me my life, I was unable to address them within the usual timeframe. These reviews have been up for well over 90 days, well past Amazon’s own stated policy, yet they remain on my account, directly affecting my ability to sell and make a living.

Since recovering, I’ve contacted Seller Support multiple times, but each time I’ve been met with avoidance, vague responses, or outright refusal to help. I’ve followed all the proper channels, but my concerns have been completely ignored.

At this point, I’m left with no choice but to bring attention to this publicly. If Amazon has clear policies in place regarding review removals, why are they not being enforced? Has anyone else dealt with this kind of situation, and if so, what did you do to actually get a real response? I just want to be treated fairly and get these clearly guideline-breaking reviews removed so I can move forward.

Any advice would be greatly appreciated. Thank you.

Etiquetas:Valoraciones de productos
00
10 visitas
2 respuestas
Responder
user profile

Urgent Assistance Needed – Unfair Reviews Violating Guidelines

de Seller_DDsDYgvBWTePQ

Subject: Urgent Assistance Needed – Unfair Reviews Violating Guidelines

Hello everyone,

I’m reaching out here because I’ve exhausted all other options. Earlier last year, I received several bad reviews that clearly violate Amazon’s guidelines, but due to a serious accident that nearly cost me my life, I was unable to address them within the usual timeframe. These reviews have been up for well over 90 days, well past Amazon’s own stated policy, yet they remain on my account, directly affecting my ability to sell and make a living.

Since recovering, I’ve contacted Seller Support multiple times, but each time I’ve been met with avoidance, vague responses, or outright refusal to help. I’ve followed all the proper channels, but my concerns have been completely ignored.

At this point, I’m left with no choice but to bring attention to this publicly. If Amazon has clear policies in place regarding review removals, why are they not being enforced? Has anyone else dealt with this kind of situation, and if so, what did you do to actually get a real response? I just want to be treated fairly and get these clearly guideline-breaking reviews removed so I can move forward.

Any advice would be greatly appreciated. Thank you.

Etiquetas:Valoraciones de productos
00
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Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_DDsDYgvBWTePQ

If you are selling the same stuff here that you post on facebook.....while located in the Philippines.....I would be VERY VERY quiet and not draw attention to my account...................

10
user profile
Manny_Amazon
En respuesta a la entrada de Seller_DDsDYgvBWTePQ

Hello @Seller_DDsDYgvBWTePQ,

Thanks for posting to the Forums. If you could share your case ID that is related to the review of this issue, I'll review to see what options exist for escalation.

Regards,

- Manny

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_DDsDYgvBWTePQ

If you are selling the same stuff here that you post on facebook.....while located in the Philippines.....I would be VERY VERY quiet and not draw attention to my account...................

10
user profile
Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_DDsDYgvBWTePQ

If you are selling the same stuff here that you post on facebook.....while located in the Philippines.....I would be VERY VERY quiet and not draw attention to my account...................

10
Responder
user profile
Manny_Amazon
En respuesta a la entrada de Seller_DDsDYgvBWTePQ

Hello @Seller_DDsDYgvBWTePQ,

Thanks for posting to the Forums. If you could share your case ID that is related to the review of this issue, I'll review to see what options exist for escalation.

Regards,

- Manny

00
user profile
Manny_Amazon
En respuesta a la entrada de Seller_DDsDYgvBWTePQ

Hello @Seller_DDsDYgvBWTePQ,

Thanks for posting to the Forums. If you could share your case ID that is related to the review of this issue, I'll review to see what options exist for escalation.

Regards,

- Manny

00
Responder
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