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Seller_u0VZUQNc3YnUl

Which Address Should I Provide

Hello I have used our HongKong Branch's address during the setting up my account. Our main company located in China. And I think due to it our account got deactivated. In order to solve this issue I have submitted documents all over again. Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong. Should I provide HongKong address despite it or I shoud use Chinese address? I really need help for this issue. Thank you all!!

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Seller_u0VZUQNc3YnUl

Which Address Should I Provide

Hello I have used our HongKong Branch's address during the setting up my account. Our main company located in China. And I think due to it our account got deactivated. In order to solve this issue I have submitted documents all over again. Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong. Should I provide HongKong address despite it or I shoud use Chinese address? I really need help for this issue. Thank you all!!

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Atlas_Amazon
En respuesta a la entrada de Seller_u0VZUQNc3YnUl

Hello @Seller_u0VZUQNc3YnUl

"Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong"

Thank you for the information provided regarding the concerns over the address information that you are utilizing. I understand you are looking for clarification regarding the address verification you are attempting to resolve. We would recommend utilizing the address that you are physically operating the account from as that is what our team will be looking to verify.

We would advise on avoiding any kind of virtual address or other type details as this can cause concerns regarding the verification. We do encourage you to continue to refer to this thread with any future questions or updates that you have so we may provide guidance.

Best,

Atlas

10
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Seller_CBCZfnhh8RTmh
En respuesta a la entrada de Seller_u0VZUQNc3YnUl

Definitely use the current business address! Addresses that can receive a verification code

00
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Seller_u0VZUQNc3YnUl

Which Address Should I Provide

Hello I have used our HongKong Branch's address during the setting up my account. Our main company located in China. And I think due to it our account got deactivated. In order to solve this issue I have submitted documents all over again. Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong. Should I provide HongKong address despite it or I shoud use Chinese address? I really need help for this issue. Thank you all!!

34 visitas
2 respuestas
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user profile
Seller_u0VZUQNc3YnUl

Which Address Should I Provide

Hello I have used our HongKong Branch's address during the setting up my account. Our main company located in China. And I think due to it our account got deactivated. In order to solve this issue I have submitted documents all over again. Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong. Should I provide HongKong address despite it or I shoud use Chinese address? I really need help for this issue. Thank you all!!

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Which Address Should I Provide

de Seller_u0VZUQNc3YnUl

Hello I have used our HongKong Branch's address during the setting up my account. Our main company located in China. And I think due to it our account got deactivated. In order to solve this issue I have submitted documents all over again. Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong. Should I provide HongKong address despite it or I shoud use Chinese address? I really need help for this issue. Thank you all!!

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Atlas_Amazon
En respuesta a la entrada de Seller_u0VZUQNc3YnUl

Hello @Seller_u0VZUQNc3YnUl

"Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong"

Thank you for the information provided regarding the concerns over the address information that you are utilizing. I understand you are looking for clarification regarding the address verification you are attempting to resolve. We would recommend utilizing the address that you are physically operating the account from as that is what our team will be looking to verify.

We would advise on avoiding any kind of virtual address or other type details as this can cause concerns regarding the verification. We do encourage you to continue to refer to this thread with any future questions or updates that you have so we may provide guidance.

Best,

Atlas

10
user profile
Seller_CBCZfnhh8RTmh
En respuesta a la entrada de Seller_u0VZUQNc3YnUl

Definitely use the current business address! Addresses that can receive a verification code

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Atlas_Amazon
En respuesta a la entrada de Seller_u0VZUQNc3YnUl

Hello @Seller_u0VZUQNc3YnUl

"Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong"

Thank you for the information provided regarding the concerns over the address information that you are utilizing. I understand you are looking for clarification regarding the address verification you are attempting to resolve. We would recommend utilizing the address that you are physically operating the account from as that is what our team will be looking to verify.

We would advise on avoiding any kind of virtual address or other type details as this can cause concerns regarding the verification. We do encourage you to continue to refer to this thread with any future questions or updates that you have so we may provide guidance.

Best,

Atlas

10
user profile
Atlas_Amazon
En respuesta a la entrada de Seller_u0VZUQNc3YnUl

Hello @Seller_u0VZUQNc3YnUl

"Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong"

Thank you for the information provided regarding the concerns over the address information that you are utilizing. I understand you are looking for clarification regarding the address verification you are attempting to resolve. We would recommend utilizing the address that you are physically operating the account from as that is what our team will be looking to verify.

We would advise on avoiding any kind of virtual address or other type details as this can cause concerns regarding the verification. We do encourage you to continue to refer to this thread with any future questions or updates that you have so we may provide guidance.

Best,

Atlas

10
Responder
user profile
Seller_CBCZfnhh8RTmh
En respuesta a la entrada de Seller_u0VZUQNc3YnUl

Definitely use the current business address! Addresses that can receive a verification code

00
user profile
Seller_CBCZfnhh8RTmh
En respuesta a la entrada de Seller_u0VZUQNc3YnUl

Definitely use the current business address! Addresses that can receive a verification code

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad