Mods, can someoe please escalate case 13087205971? The gist of it is this: Some bot decided that three ASINs in our catalog are "general service light bulbs" and deactivated them.

As a fairly large seller of LED landscape lighting, I'm pretty confident that I know what a light bulb is. The products in question are not light bulbs, do not come with light bulbs, and in fact it's physically impossible to even use them with light bulbs because they have no sockets.They are in no way, shape or form "non-compliant with the U.S. Department of Energy’s (DOE) energy conservation standards" (not that anyone has told me which standards are even being referred to).

I provided Lighting Facts labels for all three products, even though none are required to carry those labels. Let's call product A the base product, product B an 8-pack of the base product, and product C the base product plus a brass shield to reduce glare.

After three cases (12967112511 and 13010778381 were the previous ones) and a month of back and forth, Seller Support finally conceded that products A and B are not light bulbs, but continues to insist product C is a light bulb. Evidently, a brass shield magically transforms something that is not a light bulb into a light bulb? At least, that's what the lighting experts in Seller Support seem to believe.

@SEAmod @Topher_Amazon @Sandy_Amazon @Michelle_Amazon @Desi_Amazon @Troy_Amazon