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Seller_8igZWXPJahz1z

Traveling Abroad - OTP Codes

Hi,

So I will be travelling to Asia for business for the first time while managing an Amazon account. I am concerned about my ability to log in to the account while traveling due to OTP codes not coming through to the phone. If I get a sim card at the country when I arrive, will this be a different number and therefor not receive the OTP code? Is there a way to make sure text messages still come through while traveling? Any help would be greatly appreciated.

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Seller_8igZWXPJahz1z

Traveling Abroad - OTP Codes

Hi,

So I will be travelling to Asia for business for the first time while managing an Amazon account. I am concerned about my ability to log in to the account while traveling due to OTP codes not coming through to the phone. If I get a sim card at the country when I arrive, will this be a different number and therefor not receive the OTP code? Is there a way to make sure text messages still come through while traveling? Any help would be greatly appreciated.

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Seller_JELEnXFOrnw4L
En respuesta a la entrada de Seller_8igZWXPJahz1z

Change from TEXT message to authenticator.

10
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Seller_nRFmxiQg4EGrw
En respuesta a la entrada de Seller_8igZWXPJahz1z

Unrelated to your question, but I'll mention that you should avoid using public USB charging outlets for your phone (true in the US as well). Make sure you have an charging adapter matched to the local electrical supply, so you can charge safely.

00
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Seller_EzU7dlHbPvtoZ
En respuesta a la entrada de Seller_8igZWXPJahz1z

Before you go get Google Authenticator to get your OTP anywhere in the world with or without cell service

00
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Micah_Amazon
En respuesta a la entrada de Seller_8igZWXPJahz1z

Hello @Seller_8igZWXPJahz1z,

Thank you for reaching out. I wanted to follow up and see if you require additional assistance. It looks below as some sellers have provided some great guidance and suggestions. You can use an authenticator app for Two-Step Verification.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

To download an authenticator app, go to the app store for your device or browse the Internet:

  • If you're using an iOS or Android device, you can download Microsoft Authenticator or Google Authenticator from your respective app store. If you prefer to use a different authenticator app, make sure that it supports TOTP-OATH (Time-based One-time Password Algorithm adopted by the Initiative for Open Authentication).
  • If you're using a Windows PC, tablet, or device, search for "authenticator app" in the Windows Store.
  • You can install programs that work with a USB security key. For more information, see Use a USB security key for Two-Step Verification.
  • You can also download browser-based extensions or add-ons from the Internet.

Please let me know if you have additional questions.

Cheers,

Micah

10
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user profile
Seller_8igZWXPJahz1z

Traveling Abroad - OTP Codes

Hi,

So I will be travelling to Asia for business for the first time while managing an Amazon account. I am concerned about my ability to log in to the account while traveling due to OTP codes not coming through to the phone. If I get a sim card at the country when I arrive, will this be a different number and therefor not receive the OTP code? Is there a way to make sure text messages still come through while traveling? Any help would be greatly appreciated.

57 visitas
4 respuestas
Etiquetas:Estado de la cuenta, Usuarios de la cuenta
00
Responder
user profile
Seller_8igZWXPJahz1z

Traveling Abroad - OTP Codes

Hi,

So I will be travelling to Asia for business for the first time while managing an Amazon account. I am concerned about my ability to log in to the account while traveling due to OTP codes not coming through to the phone. If I get a sim card at the country when I arrive, will this be a different number and therefor not receive the OTP code? Is there a way to make sure text messages still come through while traveling? Any help would be greatly appreciated.

Etiquetas:Estado de la cuenta, Usuarios de la cuenta
00
57 visitas
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Traveling Abroad - OTP Codes

de Seller_8igZWXPJahz1z

Hi,

So I will be travelling to Asia for business for the first time while managing an Amazon account. I am concerned about my ability to log in to the account while traveling due to OTP codes not coming through to the phone. If I get a sim card at the country when I arrive, will this be a different number and therefor not receive the OTP code? Is there a way to make sure text messages still come through while traveling? Any help would be greatly appreciated.

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Seller_JELEnXFOrnw4L
En respuesta a la entrada de Seller_8igZWXPJahz1z

Change from TEXT message to authenticator.

10
user profile
Seller_nRFmxiQg4EGrw
En respuesta a la entrada de Seller_8igZWXPJahz1z

Unrelated to your question, but I'll mention that you should avoid using public USB charging outlets for your phone (true in the US as well). Make sure you have an charging adapter matched to the local electrical supply, so you can charge safely.

00
user profile
Seller_EzU7dlHbPvtoZ
En respuesta a la entrada de Seller_8igZWXPJahz1z

Before you go get Google Authenticator to get your OTP anywhere in the world with or without cell service

00
user profile
Micah_Amazon
En respuesta a la entrada de Seller_8igZWXPJahz1z

Hello @Seller_8igZWXPJahz1z,

Thank you for reaching out. I wanted to follow up and see if you require additional assistance. It looks below as some sellers have provided some great guidance and suggestions. You can use an authenticator app for Two-Step Verification.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

To download an authenticator app, go to the app store for your device or browse the Internet:

  • If you're using an iOS or Android device, you can download Microsoft Authenticator or Google Authenticator from your respective app store. If you prefer to use a different authenticator app, make sure that it supports TOTP-OATH (Time-based One-time Password Algorithm adopted by the Initiative for Open Authentication).
  • If you're using a Windows PC, tablet, or device, search for "authenticator app" in the Windows Store.
  • You can install programs that work with a USB security key. For more information, see Use a USB security key for Two-Step Verification.
  • You can also download browser-based extensions or add-ons from the Internet.

Please let me know if you have additional questions.

Cheers,

Micah

10
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_JELEnXFOrnw4L
En respuesta a la entrada de Seller_8igZWXPJahz1z

Change from TEXT message to authenticator.

10
user profile
Seller_JELEnXFOrnw4L
En respuesta a la entrada de Seller_8igZWXPJahz1z

Change from TEXT message to authenticator.

10
Responder
user profile
Seller_nRFmxiQg4EGrw
En respuesta a la entrada de Seller_8igZWXPJahz1z

Unrelated to your question, but I'll mention that you should avoid using public USB charging outlets for your phone (true in the US as well). Make sure you have an charging adapter matched to the local electrical supply, so you can charge safely.

00
user profile
Seller_nRFmxiQg4EGrw
En respuesta a la entrada de Seller_8igZWXPJahz1z

Unrelated to your question, but I'll mention that you should avoid using public USB charging outlets for your phone (true in the US as well). Make sure you have an charging adapter matched to the local electrical supply, so you can charge safely.

00
Responder
user profile
Seller_EzU7dlHbPvtoZ
En respuesta a la entrada de Seller_8igZWXPJahz1z

Before you go get Google Authenticator to get your OTP anywhere in the world with or without cell service

00
user profile
Seller_EzU7dlHbPvtoZ
En respuesta a la entrada de Seller_8igZWXPJahz1z

Before you go get Google Authenticator to get your OTP anywhere in the world with or without cell service

00
Responder
user profile
Micah_Amazon
En respuesta a la entrada de Seller_8igZWXPJahz1z

Hello @Seller_8igZWXPJahz1z,

Thank you for reaching out. I wanted to follow up and see if you require additional assistance. It looks below as some sellers have provided some great guidance and suggestions. You can use an authenticator app for Two-Step Verification.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

To download an authenticator app, go to the app store for your device or browse the Internet:

  • If you're using an iOS or Android device, you can download Microsoft Authenticator or Google Authenticator from your respective app store. If you prefer to use a different authenticator app, make sure that it supports TOTP-OATH (Time-based One-time Password Algorithm adopted by the Initiative for Open Authentication).
  • If you're using a Windows PC, tablet, or device, search for "authenticator app" in the Windows Store.
  • You can install programs that work with a USB security key. For more information, see Use a USB security key for Two-Step Verification.
  • You can also download browser-based extensions or add-ons from the Internet.

Please let me know if you have additional questions.

Cheers,

Micah

10
user profile
Micah_Amazon
En respuesta a la entrada de Seller_8igZWXPJahz1z

Hello @Seller_8igZWXPJahz1z,

Thank you for reaching out. I wanted to follow up and see if you require additional assistance. It looks below as some sellers have provided some great guidance and suggestions. You can use an authenticator app for Two-Step Verification.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

To download an authenticator app, go to the app store for your device or browse the Internet:

  • If you're using an iOS or Android device, you can download Microsoft Authenticator or Google Authenticator from your respective app store. If you prefer to use a different authenticator app, make sure that it supports TOTP-OATH (Time-based One-time Password Algorithm adopted by the Initiative for Open Authentication).
  • If you're using a Windows PC, tablet, or device, search for "authenticator app" in the Windows Store.
  • You can install programs that work with a USB security key. For more information, see Use a USB security key for Two-Step Verification.
  • You can also download browser-based extensions or add-ons from the Internet.

Please let me know if you have additional questions.

Cheers,

Micah

10
Responder
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