Explanation for reversal of reimbursement
I need assistance with a case regarding lost inventory. After several discussions with Amazon agents, they approved my reimbursement. However, I later noticed that the reimbursement was reversed. I sent another email and have not received any response for a few days. It feels like they are ignoring me since they responded much quicker before reversing the reimbursement. Now I am asking for an explanation and there is no response. Could someone please explain why the reimbursement was reversed?
Thank you!
Explanation for reversal of reimbursement
I need assistance with a case regarding lost inventory. After several discussions with Amazon agents, they approved my reimbursement. However, I later noticed that the reimbursement was reversed. I sent another email and have not received any response for a few days. It feels like they are ignoring me since they responded much quicker before reversing the reimbursement. Now I am asking for an explanation and there is no response. Could someone please explain why the reimbursement was reversed?
Thank you!
1 respuesta
Bryce_Amazon
Greetings @Seller_DVGQOsRjJx2UY,
Typically this happens when the missing units are later found and added to sellers inventory. Did that happen in your case by chance?
- Bryce
