Despite having successfully completed the verification process for our bank account with a nominal deposit of 0.01 GBP, we have been subjected to repeated, unjustified removals of our payment method. Each time, we have updated the payment method, and the verification process is marked as successful for 0.01 GBP. However, shortly thereafter, the same issue resurfaces with no substantive resolution or explanation provided.

We have escalated this issue multiple times to both the Seller Support Team and the Account Health Team. In each instance, we have been advised to await contact from the Disbursement Team, despite our proactive compliance with all required steps, including the successful completion of KYC verification. To our dismay, the failure to disburse the funds persists, despite the fact that the same bank account has been successfully updated in the France marketplace, where funds have been disbursed without issue.

To date, we have provided comprehensive documentation, including screenshots confirming the successful verification of our account and the numerous emails we have received from Amazon indicating the failure to disburse funds. This persistent failure is not only undermining our ability to conduct business but is also causing significant financial strain, which has reached a point where the non-disbursement of these funds is now adversely affecting the viability of our operations.

The failure to release the funds in question has become intolerable, and we must stress that this ongoing issue is now severely jeopardizing our financial position. If this matter is not resolved immediately and in full, we will be compelled to consider all available options, including but not limited to, the suspension of our sales activity on Amazon.