90 days old Negative Feedback-Request Removal: Case ID ID 16114473891
I just realised a that we received a product feedback posted more than 90 days. Someone I entrusted to do this task failed to do it. I can't remove it from feedback manager since it's over 90days.
Entire feedback comment is about fulfillment or customer service for an order fulfilled by Amazon. Maybe someone from Amazon support could help me here please?
90 days old Negative Feedback-Request Removal: Case ID ID 16114473891
I just realised a that we received a product feedback posted more than 90 days. Someone I entrusted to do this task failed to do it. I can't remove it from feedback manager since it's over 90days.
Entire feedback comment is about fulfillment or customer service for an order fulfilled by Amazon. Maybe someone from Amazon support could help me here please?
0 respuestas
Seller_4zBzdtgCyS9EI
I am confused.
1 out of 5 stars
It has strange odor, horrible taste, is a fake product. Is not returnable, so I lost my money.
(less than 90 days and also, not removable)
1 out of 5 stars
It was cracked
By jessica d. on June 20, 2024.
(More than 90 days, but not at all what you describe)
1 out of 5 stars
Item has a defective lid that will not stay on. This is important for transport so the nested items, including a gas cylinder will be kept in place. Very disapp... Read more
By Genius on December 13, 2023.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
(Already struck through)
2 out of 5 stars
I ordered a 3.5x10x50 vortex diamondback scope and what was delivered was not what was ordered. The scope I received was 4x12x40
By Brian on December 1, 2023.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
(Already struck through)
1 out of 5 stars
Dislike the product due to being fake. Won’t load and did not come in a “New” condition.
By Matt on November 24, 2023.
(Not just nearly a year old, but also wont qualify for removal)
However, here a warning. You are clearly messing with Amazon, looking at your feedback overall, and not taking it very seriously to sell here. Too many complaints about stuff you sell overall. Amazon will suspend your account if you don't get straight.
I can also see that you apparently do not have a brand approved distributor, or brand authorization to retail any of this on Amazon. That is a violation of Amazon sourcing policies...
Manny_Amazon
Hello @Seller_eSY122znBqJoQ,
Thanks for posting to the Forums. I've reviewed the details and can confirm the feedback does not meet criteria for removal based on the guidelines mentioned. I'm sorry for any inconvenience this may cause.
Regards,
- Manny