Hi everyone,

I am a new PL seller who is trying to list the product for the first time.

I am trying to list my product with brand approval for right now and I am getting into error 8572.

I will explain my situation via bullet points for conciseness.

- bought GTIN/UPC @ GS1 in July(2months ago)

- checked the ownership of GTIN using GEPIR

- opened a case with SS to solve the problem. Provided GTIN information which shows my address and such. The brand name is the same as the brand name I used on the listing. (but my company name on GEPIR is different from the listing. I don't think it matters since I have also tried listing with the company name)

- Manufacturer/brand name: "My Brand Name"

- I bought a new GTIN/UPC from GS1 hoping to resolve this issue.(failed)

- They asked for SKU and I gave them one I made for myself. ( I never registered this SKU anywhere, it was just like a placeholder. I am not sure how this might have affected the case.)

Although I have supplied them with all the information they requested, I am still getting error code 8572.

Any input will be appreciated. Thanks.