Foros para vendedores
Iniciar sesión
Iniciar sesión
imgIniciar sesión
ForosInicioConversaciones
ForosInicioConversaciones
imgIniciar sesión
user profile

Comunidad de nuevos vendedores

483 mil miembros
3,6 mil conversaciones
user profile

Comunidad de nuevos vendedores

483 mil miembros
3,6 mil conversaciones
No eres miembro de este grupo
user profile
Seller_EZ5xwiIjMx9YO

Customer Wants to return but doesn't return the product

Need help customer wants to return item but never sends it back and the safe claim never give me back my money lets the customer keep the item

64 visitas
2 respuestas
Gestionar el servicio al comprador
Etiquetas:Cliente, Mensajes de compradores, Reclamaciones bajo la garantía de la A a la Z, SAFE-T
00
Responder
user profile
Seller_EZ5xwiIjMx9YO

Customer Wants to return but doesn't return the product

Need help customer wants to return item but never sends it back and the safe claim never give me back my money lets the customer keep the item

Gestionar el servicio al comprador
Etiquetas:Cliente, Mensajes de compradores, Reclamaciones bajo la garantía de la A a la Z, SAFE-T
00
64 visitas
2 respuestas
Responder
0 respuestas
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la entrada de Seller_EZ5xwiIjMx9YO

You can't file a safe-t claim without having the item returned. Did they request the return through Amazon? Did you already refund or did Amazon refund yet?

30
user profile
Steve_Amazon
En respuesta a la entrada de Seller_EZ5xwiIjMx9YO

Hi @Seller_EZ5xwiIjMx9YO,

Steve from Amazon here, I am sorry that you are experiencing issues with this. Can you please provide me with the latest case IDs you have created to Seller Support for this issue?

I would like to review this situation further and see if I can help here.

Thanks,

Steve

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
No eres miembro de este grupo
user profile
Seller_EZ5xwiIjMx9YO

Customer Wants to return but doesn't return the product

Need help customer wants to return item but never sends it back and the safe claim never give me back my money lets the customer keep the item

64 visitas
2 respuestas
Gestionar el servicio al comprador
Etiquetas:Cliente, Mensajes de compradores, Reclamaciones bajo la garantía de la A a la Z, SAFE-T
00
Responder
user profile
Seller_EZ5xwiIjMx9YO

Customer Wants to return but doesn't return the product

Need help customer wants to return item but never sends it back and the safe claim never give me back my money lets the customer keep the item

Gestionar el servicio al comprador
Etiquetas:Cliente, Mensajes de compradores, Reclamaciones bajo la garantía de la A a la Z, SAFE-T
00
64 visitas
2 respuestas
Responder
user profile

Customer Wants to return but doesn't return the product

de Seller_EZ5xwiIjMx9YO

Need help customer wants to return item but never sends it back and the safe claim never give me back my money lets the customer keep the item

Gestionar el servicio al comprador
Etiquetas:Cliente, Mensajes de compradores, Reclamaciones bajo la garantía de la A a la Z, SAFE-T
00
64 visitas
2 respuestas
Responder
0 respuestas
0 respuestas
Filtros rápidos
Ordenar por
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la entrada de Seller_EZ5xwiIjMx9YO

You can't file a safe-t claim without having the item returned. Did they request the return through Amazon? Did you already refund or did Amazon refund yet?

30
user profile
Steve_Amazon
En respuesta a la entrada de Seller_EZ5xwiIjMx9YO

Hi @Seller_EZ5xwiIjMx9YO,

Steve from Amazon here, I am sorry that you are experiencing issues with this. Can you please provide me with the latest case IDs you have created to Seller Support for this issue?

I would like to review this situation further and see if I can help here.

Thanks,

Steve

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la entrada de Seller_EZ5xwiIjMx9YO

You can't file a safe-t claim without having the item returned. Did they request the return through Amazon? Did you already refund or did Amazon refund yet?

30
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la entrada de Seller_EZ5xwiIjMx9YO

You can't file a safe-t claim without having the item returned. Did they request the return through Amazon? Did you already refund or did Amazon refund yet?

30
Responder
user profile
Steve_Amazon
En respuesta a la entrada de Seller_EZ5xwiIjMx9YO

Hi @Seller_EZ5xwiIjMx9YO,

Steve from Amazon here, I am sorry that you are experiencing issues with this. Can you please provide me with the latest case IDs you have created to Seller Support for this issue?

I would like to review this situation further and see if I can help here.

Thanks,

Steve

00
user profile
Steve_Amazon
En respuesta a la entrada de Seller_EZ5xwiIjMx9YO

Hi @Seller_EZ5xwiIjMx9YO,

Steve from Amazon here, I am sorry that you are experiencing issues with this. Can you please provide me with the latest case IDs you have created to Seller Support for this issue?

I would like to review this situation further and see if I can help here.

Thanks,

Steve

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad