Automated refund for 'Item not received' when tracking shows delivered
I am seeing an increase in the number of refunds made by Amazon with a reason code of order not received. In all cases the carrier tracking and my seller dashboard show 'item delivered'
I am having to open and monitor a number of SAFE-T claims to ensure that I get refunded.
Not sure if this is a buyer scam or a new policy that refunds buyers as soon as a claim is made for non delivery.
In all cases so far I have been refunded by Amazon but its just another task to manage this.
Anyone else seeing this?
Automated refund for 'Item not received' when tracking shows delivered
I am seeing an increase in the number of refunds made by Amazon with a reason code of order not received. In all cases the carrier tracking and my seller dashboard show 'item delivered'
I am having to open and monitor a number of SAFE-T claims to ensure that I get refunded.
Not sure if this is a buyer scam or a new policy that refunds buyers as soon as a claim is made for non delivery.
In all cases so far I have been refunded by Amazon but its just another task to manage this.
Anyone else seeing this?
