Filed infingment againt another seller on my own listing and now Iam deactive?
I filed infringement complaint against another seller on my listing with my own brand and brand register but now my listing is inactive for me as the owner? as if I'm the infringer??? Now trying to reinstate is extremely difficult. Amazon please do better! HELP
Filed infingment againt another seller on my own listing and now Iam deactive?
I filed infringement complaint against another seller on my listing with my own brand and brand register but now my listing is inactive for me as the owner? as if I'm the infringer??? Now trying to reinstate is extremely difficult. Amazon please do better! HELP
7 respuestas
Seller_7LrAV0m5llaI7
Do you have proof the other seller is infringing? Have you done a test buy?
Seller_fyfhdbVujBDEi
you need to do a retraction yourself.
LeviDylan_Amazon
Hello @Seller_TXKXNIF9XWLbz,
Thank you for posting on the Forums.
From what you have shared, I understand that while filing an infringement complaint against another seller, your listing was taken down as well and you have questions about how to resolve this.
To address the complaint, you can submit proof that you are the rights owner and hold the registered trademark. Have you provided your trademark information for review as of yet?
@Seller_fyfhdbVujBDEi has given a good suggestion here. If the complaint was unintentionally issued to yourself as well, you can submit a retraction of the complaint to lift the restriction on your ASIN.
When submitting a complaint, you can select all sellers listing on the ASIN (which can include yourself) or specific sellers' offers. If you selected all sellers listing that particular ASIN this may be why you received the complaint as well.
I look forward to learning more. Once you have reviewed the information and questions above, please feel free to respond here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Seller_HP0CuTSNvJvu9
Seems like this would already have been done when signing up for Brand Registry in the first place..
Seller_0xdtD36hDLHBC
This forum has long said that reporting other sellers often backfires.
Sorry this happened to you.