I am so confused about the buy box
Okay can somebody please explain this to me? I am the brand owner. Products that are ours with good UPC codes. Sold only on Amazon, Walmart and our own site at the exact same price, but they say the price is significantly too high so there are no featured offer. Impossible, we do not sell them to 3rd party retailers they can only obtain the price from one three retailers and they are all identical.
I used the scenario in a message that was shot down, it is like saying a car is X dollars. Doesn't matter that you are selling a Lexus, I found a Kia at a lower price. It is still a car with 4 wheels.
Our product is not the same brand as the import seller nor is it the same quality, it is not possible the price can be bad.
I am so confused about the buy box
Okay can somebody please explain this to me? I am the brand owner. Products that are ours with good UPC codes. Sold only on Amazon, Walmart and our own site at the exact same price, but they say the price is significantly too high so there are no featured offer. Impossible, we do not sell them to 3rd party retailers they can only obtain the price from one three retailers and they are all identical.
I used the scenario in a message that was shot down, it is like saying a car is X dollars. Doesn't matter that you are selling a Lexus, I found a Kia at a lower price. It is still a car with 4 wheels.
Our product is not the same brand as the import seller nor is it the same quality, it is not possible the price can be bad.
2 respuestas
Seller_4zBzdtgCyS9EI
They will not just compare your brand, but the same product using other brand names. if this is one of those "made in China" sold under 15 different brands things, then the bot doesn't care what brand name is on yours....
Michelle_Amazon
Hello @Seller_ijlUIKb5tBJ0e,
Michelle at Amazon here. I have reviewed your account and have confirmed that you have Featured Merchant on all of the listings that I reviewed. If you have any that you are specifically having issues with, please create a case with Seller Support so they can investigate. If you still need help after the case is closed, please provide me with the case ID so I can take a look.
Thanks,
Michelle
