Handmade at Amazon Best Seller Rank top 100 Has Disappeared
I am a seller on Amazon Handmade, I create handmade jewellery.
Last week I noticed that the departmental best seller top 100 ranking has dissapeared from my product listing pages information. I used to always have the Top 100 in Handmade Drop and Dangle Earrings or Handmade Pendants information displayed down the page, so I could click on that and see where I was on the list, also on the most wished for and most gifted.
Now, all that shows is the Top 100 in the whole of the Handmade department. I can't find the Top 100 list anymore.
I have reached out to Amazon and after 6 days I have not had a response, I have contacted them on X and have been told to wait but my case is showing as having been transferred. There is no response or no way to edit or chase it.
I don't know if this is some kind of technical issue with the site or my listings, if they have done away with departments on handmade or tje ranking altogether, or some other problem but I am hardly getting any orders. I always found that when I had sales which made myt items showing up in the Top 100, more would follow.
Please could someone tell me what's going on here, if it's something I can fix tell me so I can do it! Existing Case Number: 10426891982
@Julia_Amazon@Winston_Amazon@Angie_Amazon@Sakura_Amazon_
Handmade at Amazon Best Seller Rank top 100 Has Disappeared
I am a seller on Amazon Handmade, I create handmade jewellery.
Last week I noticed that the departmental best seller top 100 ranking has dissapeared from my product listing pages information. I used to always have the Top 100 in Handmade Drop and Dangle Earrings or Handmade Pendants information displayed down the page, so I could click on that and see where I was on the list, also on the most wished for and most gifted.
Now, all that shows is the Top 100 in the whole of the Handmade department. I can't find the Top 100 list anymore.
I have reached out to Amazon and after 6 days I have not had a response, I have contacted them on X and have been told to wait but my case is showing as having been transferred. There is no response or no way to edit or chase it.
I don't know if this is some kind of technical issue with the site or my listings, if they have done away with departments on handmade or tje ranking altogether, or some other problem but I am hardly getting any orders. I always found that when I had sales which made myt items showing up in the Top 100, more would follow.
Please could someone tell me what's going on here, if it's something I can fix tell me so I can do it! Existing Case Number: 10426891982
@Julia_Amazon@Winston_Amazon@Angie_Amazon@Sakura_Amazon_
10 respuestas
Seller_8pu1BcITpOjUp
I noticed this too, sales have dropped a lot, just before the busiest time of year - go Amazon, suspect that this is part of moving handmade to be an attribute - All this will do is kill my shop/products as I think they will not be easily found. by users who are say after top 100 handmade mugs. Also product listing page has changed and is very buggy, just take over 2 hours to list a product with 5 variations - not sure what Amazon's strategy is other than killing of small businesses that don't have the time to try and get their way through the painful listing process
Seller_NYZjcyBr6NIDH
We've been going back and forth with Amazon about this for the past month or so, our sales have dropped over 30% and this is supposed to be our busiest time of year!
