Neagtive Feedback by customer - delivered the parcel on time
Order ID: 702-5866714-4879430
Although We delivered the product on time, the customer gave us a negative seller feedback as follows:
Rating :
Comments : "Items take forever for delivery"
Date : Mon, Sep 2, 2024
but you can see ; 28 Aug 2024
11:09 AM Delivered WINFIELD
Where the Order has to be delivered between Fri, Aug 23, 2024 PDT to Fri, Aug 30, 2024 PDT
And We delivered the parcel on time.
Even though we received a negative review.
We communicated with the customer but were unable to reach a resolution. I kindly ask you to review this decision and assist us.
Neagtive Feedback by customer - delivered the parcel on time
Order ID: 702-5866714-4879430
Although We delivered the product on time, the customer gave us a negative seller feedback as follows:
Rating :
Comments : "Items take forever for delivery"
Date : Mon, Sep 2, 2024
but you can see ; 28 Aug 2024
11:09 AM Delivered WINFIELD
Where the Order has to be delivered between Fri, Aug 23, 2024 PDT to Fri, Aug 30, 2024 PDT
And We delivered the parcel on time.
Even though we received a negative review.
We communicated with the customer but were unable to reach a resolution. I kindly ask you to review this decision and assist us.
4 respuestas
Nano_Amazon
Hello @Seller_wzPVyge614lqv
Thanks for contacting Amazon Forums. Have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?
I look forward to hearing from you.
Have a great day!
Nano
