HOW DO I CORRECTLY ANSWER AN AUTHENTICITY EMAIL
Hello everyone, I am having a problem with an ASIN that "someone" reports as if I do not have permission to sell (of course I have the authorization of the brand) But every time I respond to the emails with the documentation they request, I They answer that they do not have enough information.
Does anyone know how exactly the information should be sent so they can release my ASIN?
HOW DO I CORRECTLY ANSWER AN AUTHENTICITY EMAIL
Hello everyone, I am having a problem with an ASIN that "someone" reports as if I do not have permission to sell (of course I have the authorization of the brand) But every time I respond to the emails with the documentation they request, I They answer that they do not have enough information.
Does anyone know how exactly the information should be sent so they can release my ASIN?
2 respuestas
Seller_0rXAME9V4LQSx
With invoices from the brand as well as your letter of authorization from the brand expressly giving you permission to sell on amazon.
KJ_Amazon
Respond to a Product Quality and Authenticity performance notification
Hello @Seller_zGlcFKAeFEz1Z Our Seller University video module linked above has information about how to understand when Amazon takes action on Product Quality and Authenticity violations and how to effective appeal a performance notification
