A simple Transparency Code question
Hi
I uploaded two cvs files to TSP to print the transparency codes for my two products under the same brand name. However, the BrandID for the two cvs files showed different brand ID. Did I do something wrong?
TCodes_CG4841547327880915285_xxxxxxxxxxxx_00850059644065
TCodes_CG6036042638176669508_xxxxxxxxxxxx_00850059644034
Need immediate help while waiting for Transparency team to help.
Thanks a lot!
A simple Transparency Code question
Hi
I uploaded two cvs files to TSP to print the transparency codes for my two products under the same brand name. However, the BrandID for the two cvs files showed different brand ID. Did I do something wrong?
TCodes_CG4841547327880915285_xxxxxxxxxxxx_00850059644065
TCodes_CG6036042638176669508_xxxxxxxxxxxx_00850059644034
Need immediate help while waiting for Transparency team to help.
Thanks a lot!
1 respuesta
Dougal_Amazon
Hello @Seller_YcQyrWkoJe6NU,
My name is Dougal from the Community Manager Team and I will try and assist. Please note, I am unable to review your Transparency dashboard on the Brand Registry site so I cannot review those files. I am guessing you have reviewed the help videos, but just in case, errors in the csv files are referenced in the below Seller University videos:
- Transparency step 2: Choose integration types and application methods
- Transparency step 3: Retrieve and apply Transparency codes
I recommend starting with step 3, but it also alludes to step 2 when selecting codes for TSP.
The Transparency team is definitely the best to team have opened a case with to assist, but I am happy to try and review if you provide a case ID. And of course, if any other Sellers can assist, that would be awesome.
Please let me know if I can assist you further.
best, Dougal
