Greetings @Seller_dggahgWxsY6Ec,

I do hope this finds you well.

Seller_dggahgWxsY6Ec

你好，我的店铺因为授权品牌的原因被关联了，但是我在北京时间10月31日早上8点46分提交了新的POA，目前还没得到回复，请问下该怎么办？比较着急，能否给我个答复吗？

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I understand your account has been deactivated due to it being related to another account. I would like to provide further insight into the applicable policies and resources for you to utilize as you appeal to reactivate your account.

Anytime personal information is shared between multiple accounts, a relationship is established. Personal information can be anything from a phone number, address, e-mail address, or financial information. It is important to note that these examples are not all-inclusive, as there are many other piece of information which can be shared.

Once accounts are related, it is difficult for Amazon to discern if the accounts are owned by separate people or businesses. At that point, under the Seller Code of Conduct and Multiple Accounts policy, it seems as though one person has more than one account. Per this policy, sellers may only maintain one selling account unless there is a legitimate business need, such as having a different brand with different items than the first account. If sellers are permitted to have multiple accounts, they will have to maintain healthy, positive statuses for all accounts. If any of the accounts are not in good standing, all accounts will be deactivated until the root of the issue is addressed.

Did you receive a performance notification when your account was deactivated? Typically, you will be receiving the name of the account to which yours is linked. Do you recognize the account name? Do you have any friends, family members, coworkers, or employees who also have a selling account?

Once you have established that you do or do not recognize the account, you will have to provide an explanation of how the accounts are related, why, and some other information. For example, if this account is yours, you will have to reactivate it before your current account is reactivated.

For more insight into how to address this type of deactivation, please view this seller university video- Address a Multiple Account policy violation.

If you have further questions or updates, please do not hesitate to continue utilizing this thread.

All the best,

Stevie