URGENT - Buy Box Lost Due to Incorrect Establishment of Competitive Pricing Threshold by Amazon
Hello Amazon Support Team,
We have lost the buy box of one of our top selling ASIN due to incorrect establishment of Competitive Pricing Threshold (SCFOD) by Amazon for the ASIN.
I have already disputed this with amazon but there is no response in the past 24 hours while we are losing our sales.
Amazon support said that they have escalated this to internal team for further investigation but we need this to be fix immediately.
Any help in this regards will be highly appreciated.
Case ID : 17729085171
@Roberto_Amazon
@Josh_Amazon
@Atlas_Amazon
@Cooper_Amazon
@Glenn_Amazon
@Nano_Amazon
@Manny_Amazon
Thanks
URGENT - Buy Box Lost Due to Incorrect Establishment of Competitive Pricing Threshold by Amazon
Hello Amazon Support Team,
We have lost the buy box of one of our top selling ASIN due to incorrect establishment of Competitive Pricing Threshold (SCFOD) by Amazon for the ASIN.
I have already disputed this with amazon but there is no response in the past 24 hours while we are losing our sales.
Amazon support said that they have escalated this to internal team for further investigation but we need this to be fix immediately.
Any help in this regards will be highly appreciated.
Case ID : 17729085171
@Roberto_Amazon
@Josh_Amazon
@Atlas_Amazon
@Cooper_Amazon
@Glenn_Amazon
@Nano_Amazon
@Manny_Amazon
Thanks
1 respuesta
Cooper_Amazon
Good Afternoon @Seller_HQfhxAhOc1nqi,
I just wanted to stop by and check in with you on your post. I see that you ended up working with Selling Partner Support on this issue via CASE ID 17729085171 and they mentioned on May 15th, 2025 that, "Your offer is currently featured on the product detail page."
Please let us know if there is anything else we can help with. Hope to see you again on the forums soon. Take care. 😊
Cheers, Cooper_Amazon
