OTP Number Not Valid
Hi I have lost My OTP Number so i recvoerd two step verifacation and i uploaded the document tey said tey will get in touch in 48 hours but now its almost a week and they havent reached or deactivated OTP number
OTP Number Not Valid
Hi I have lost My OTP Number so i recvoerd two step verifacation and i uploaded the document tey said tey will get in touch in 48 hours but now its almost a week and they havent reached or deactivated OTP number
8 respuestas
Micah_Amazon
Hello @Seller_Y8QXJs0QCnDj3,
Totally understand the frustration, however our team here directly isn't able to reset passwords or make any account changes.
As a next step, you will need to call Amazon Customer Service directly.
You can reach out to them via these two phone numbers:
- U.S. and Canada 1-800-388-5512
- International (charges may apply) +1-206-577-1364
Once you are connected, let the live service representative know that you are not able to login to your Amazon account due issues with your OTP and phone number change. They will be able to provide alternative way to verify your account.
If you're still having issues after the call, please respond to the thread here with a seller support case ID.
Cheers,
Micah
