hi

My account is related with my friend account due to the use of common wifi laptop and devices. Appeal twice shows the reason and proper plan of action. But not accepted. I cant even contact seller support through call or email as i have individual plan account. What to do. How can get to support team to help me.

I dont own the other account nor i have right in past. But in recent email team asking for documents to show that i once had owned the account and now i have no more access to that account. How can i reactivate the account