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Seller_LBb11mvqoNN7Y

What happened for shipment through buy shipping but have delivery failed

The delivery doesn't go through, but it's through buy shipping and I did my job, which is send the package out on time. If any problem happened, will I still get paid for the sales?

I contacted Amazon support team, and as expected, they can't provide any help but just worse the case. They said even though it's buy shipping, but if customer claimed they didn't receive the product then you will not be paid, you need to reach out to the carrier if you want compensation. This is frustrating, the buy shipping service has nice promises, but sadly it will never come true.

What's worse is that, the carrier SF Express, not able to return the product back to me. None of these parties is able to solve the thing. The end carrier is USPS, they said the address provided doesn't support by USPS (?), they are just not going to deliver it and they refuse to be liable. Ibsaidnat lease inform me, USPS said no that's not there responsibility (?). SF Express said the package will not be returned to them, even USPS says it will. Amazon said even though it's buy shipping, if anything happen don't find Amazon, find other party pls. What a ridiculous world.

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21 visitas
4 respuestas
Etiquetas:Autogestionados, Envío, Envío perdido, Gestión logística, USPS
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Seller_LBb11mvqoNN7Y

What happened for shipment through buy shipping but have delivery failed

The delivery doesn't go through, but it's through buy shipping and I did my job, which is send the package out on time. If any problem happened, will I still get paid for the sales?

I contacted Amazon support team, and as expected, they can't provide any help but just worse the case. They said even though it's buy shipping, but if customer claimed they didn't receive the product then you will not be paid, you need to reach out to the carrier if you want compensation. This is frustrating, the buy shipping service has nice promises, but sadly it will never come true.

What's worse is that, the carrier SF Express, not able to return the product back to me. None of these parties is able to solve the thing. The end carrier is USPS, they said the address provided doesn't support by USPS (?), they are just not going to deliver it and they refuse to be liable. Ibsaidnat lease inform me, USPS said no that's not there responsibility (?). SF Express said the package will not be returned to them, even USPS says it will. Amazon said even though it's buy shipping, if anything happen don't find Amazon, find other party pls. What a ridiculous world.

img
Etiquetas:Autogestionados, Envío, Envío perdido, Gestión logística, USPS
00
21 visitas
4 respuestas
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Dominic_Amazon
En respuesta a la entrada de Seller_LBb11mvqoNN7Y

Hi @Seller_LBb11mvqoNN7Y,

Dominic from Amazon here, happy to try to help. Can you please provide me with the case ID you submitted for this?

Best,

Dominic

00
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Seller_LBb11mvqoNN7Y

What happened for shipment through buy shipping but have delivery failed

The delivery doesn't go through, but it's through buy shipping and I did my job, which is send the package out on time. If any problem happened, will I still get paid for the sales?

I contacted Amazon support team, and as expected, they can't provide any help but just worse the case. They said even though it's buy shipping, but if customer claimed they didn't receive the product then you will not be paid, you need to reach out to the carrier if you want compensation. This is frustrating, the buy shipping service has nice promises, but sadly it will never come true.

What's worse is that, the carrier SF Express, not able to return the product back to me. None of these parties is able to solve the thing. The end carrier is USPS, they said the address provided doesn't support by USPS (?), they are just not going to deliver it and they refuse to be liable. Ibsaidnat lease inform me, USPS said no that's not there responsibility (?). SF Express said the package will not be returned to them, even USPS says it will. Amazon said even though it's buy shipping, if anything happen don't find Amazon, find other party pls. What a ridiculous world.

img
21 visitas
4 respuestas
Etiquetas:Autogestionados, Envío, Envío perdido, Gestión logística, USPS
00
Responder
user profile
Seller_LBb11mvqoNN7Y

What happened for shipment through buy shipping but have delivery failed

The delivery doesn't go through, but it's through buy shipping and I did my job, which is send the package out on time. If any problem happened, will I still get paid for the sales?

I contacted Amazon support team, and as expected, they can't provide any help but just worse the case. They said even though it's buy shipping, but if customer claimed they didn't receive the product then you will not be paid, you need to reach out to the carrier if you want compensation. This is frustrating, the buy shipping service has nice promises, but sadly it will never come true.

What's worse is that, the carrier SF Express, not able to return the product back to me. None of these parties is able to solve the thing. The end carrier is USPS, they said the address provided doesn't support by USPS (?), they are just not going to deliver it and they refuse to be liable. Ibsaidnat lease inform me, USPS said no that's not there responsibility (?). SF Express said the package will not be returned to them, even USPS says it will. Amazon said even though it's buy shipping, if anything happen don't find Amazon, find other party pls. What a ridiculous world.

img
Etiquetas:Autogestionados, Envío, Envío perdido, Gestión logística, USPS
00
21 visitas
4 respuestas
Responder
user profile

What happened for shipment through buy shipping but have delivery failed

de Seller_LBb11mvqoNN7Y

The delivery doesn't go through, but it's through buy shipping and I did my job, which is send the package out on time. If any problem happened, will I still get paid for the sales?

I contacted Amazon support team, and as expected, they can't provide any help but just worse the case. They said even though it's buy shipping, but if customer claimed they didn't receive the product then you will not be paid, you need to reach out to the carrier if you want compensation. This is frustrating, the buy shipping service has nice promises, but sadly it will never come true.

What's worse is that, the carrier SF Express, not able to return the product back to me. None of these parties is able to solve the thing. The end carrier is USPS, they said the address provided doesn't support by USPS (?), they are just not going to deliver it and they refuse to be liable. Ibsaidnat lease inform me, USPS said no that's not there responsibility (?). SF Express said the package will not be returned to them, even USPS says it will. Amazon said even though it's buy shipping, if anything happen don't find Amazon, find other party pls. What a ridiculous world.

img
Etiquetas:Autogestionados, Envío, Envío perdido, Gestión logística, USPS
00
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4 respuestas
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Dominic_Amazon
En respuesta a la entrada de Seller_LBb11mvqoNN7Y

Hi @Seller_LBb11mvqoNN7Y,

Dominic from Amazon here, happy to try to help. Can you please provide me with the case ID you submitted for this?

Best,

Dominic

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Dominic_Amazon
En respuesta a la entrada de Seller_LBb11mvqoNN7Y

Hi @Seller_LBb11mvqoNN7Y,

Dominic from Amazon here, happy to try to help. Can you please provide me with the case ID you submitted for this?

Best,

Dominic

00
user profile
Dominic_Amazon
En respuesta a la entrada de Seller_LBb11mvqoNN7Y

Hi @Seller_LBb11mvqoNN7Y,

Dominic from Amazon here, happy to try to help. Can you please provide me with the case ID you submitted for this?

Best,

Dominic

00
Responder
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