Before the Holidays I was filling some Fulfillment by Seller orders and saw an option presented by Amazon to directly link my 4x6 label printer through a download for "One-Click Label Printer" option.

It seemed like a great tool because I can click once to directly send my shipment labels to my printer without a pop-up or printer interface.

However the problem I'm now discovering is with this "software" installed on my computer it is causing problems for ALL OTHER label printing. For example - I have a different seller account for different products/brands and do NOT have that software option set up for that account and when I try to create any labels for Fulfillment by seller or FBA shipments any pop-up or new window just hangs and never loads the label.

Additionally if I'm within this SAME original seller account that I installed the "One-Click Label Printer" option I can't print ANY labels because the labels do not load and I eventually get an error message saying try again later.

Has anyone had this problem?

I'm on an updated iMac with updated Chrome, NO pop-up blockers either installed or set in chrome, default setting is "allow all pop-ups".

I've tried to ask Amazon Support how I can remove this software but there does not appear to be an option to do so.

I can't find the original download itself or I would remove it.