I'm the only one using my account. Can you help me?
The person who trained me at Amazon is a close friend of mine. While he was training me we connected to the same internet and now it looks like there are 2 accounts. Our accounts are separate! I can send the necessary documents for this! Please can you help?
I'm the only one using my account. Can you help me?
The person who trained me at Amazon is a close friend of mine. While he was training me we connected to the same internet and now it looks like there are 2 accounts. Our accounts are separate! I can send the necessary documents for this! Please can you help?
4 respuestas
Seller_OvL8C4BJWiuS9
If your accounts are related, then Amazon would have asked you to provide proof. Your friend would have known about the possibility of this, so you can thank them.
Atlas_Amazon
Hello @Seller_zBwrbUHfhLgA4
Thank you for the information provided regarding the issues that you have seen with your account. I understand our team has found indicators that you are associated to a friend that assisted you with the account creation. Were they still assisting you with the operations at the time of the deactivation? What type of agreement or contract did you have set up?
We would recommend providing the documents that you for the partnership that you had for our team to review. Please be aware that if you were actively associated or our team cannot verify the information that you are seeing, the submission will be rejected and the account status will remain. In this situation, you will need the other account owner to resolve their issues for you to take action to resolve yours. Are you able to communicate with your friend regarding their status?
Please continue to provide any details or updates you have on the situation to this thread for guidance on this situation.
Best,
Atlas
