Amazon Germany account deactivated - no response or action from Seller Support
My Germany account was deactivated on April 6th, apparently because it needed a valid VAT number. However, both our VAT numbers for Germany and The Netherlands have been added and validated by Amazon. We logged numerous support cases (11011151542, 11038388202, 11013606852, 11013606852, 11013137112) and spoke to 2 different support agents, each time we were promised our case was sent for 'internal review', yet absolutely nothing has happened and there has been zero follow up or response from anyone at Amazon Support.
We are missing out on important sales (€3000+) as Germany is our key market and there is no end in sight.
Where is Amazon support? Who can assist getting our account back up?
Amazon Germany account deactivated - no response or action from Seller Support
My Germany account was deactivated on April 6th, apparently because it needed a valid VAT number. However, both our VAT numbers for Germany and The Netherlands have been added and validated by Amazon. We logged numerous support cases (11011151542, 11038388202, 11013606852, 11013606852, 11013137112) and spoke to 2 different support agents, each time we were promised our case was sent for 'internal review', yet absolutely nothing has happened and there has been zero follow up or response from anyone at Amazon Support.
We are missing out on important sales (€3000+) as Germany is our key market and there is no end in sight.
Where is Amazon support? Who can assist getting our account back up?
1 respuesta
Seller_AhQWOv6A2CNaO
Still no response from Amazon.
Almost an entire month without sales or income.
Amazon, thank you for prioritizing your sellers.
