Ratings and reviews disappeared
Hi everyone!
I used to have more than 50 reviews for selling the same product for 1 year, AND now only 12 are left!!
It is hugely impacting my sales and this isn't very fair from Amazon to do that, here is what happened :
- I used to have 10 ASINs under a parent Asin, all towels but different colours.
-When I added 10 more ASINs under the same parent Asin, Amazon deleted 30 Ratings !!
-Today I have deleted 2 child ASINs and now I only have 12!!!
The system thinks it's accurate but it's not, especially when it's the same models, same textures, from the same supplier.... ONLY THE COLOURS are different.
Ratings and reviews disappeared
Hi everyone!
I used to have more than 50 reviews for selling the same product for 1 year, AND now only 12 are left!!
It is hugely impacting my sales and this isn't very fair from Amazon to do that, here is what happened :
- I used to have 10 ASINs under a parent Asin, all towels but different colours.
-When I added 10 more ASINs under the same parent Asin, Amazon deleted 30 Ratings !!
-Today I have deleted 2 child ASINs and now I only have 12!!!
The system thinks it's accurate but it's not, especially when it's the same models, same textures, from the same supplier.... ONLY THE COLOURS are different.
1 respuesta
Morgana_Amazon
Good morning @Nourishly_792,
in order to check could you please share with me the ASIN in question and the case number that you opened with the seller support?
Thank you!
