Clarification Required on Product Listing Message
Hello,
We recently received the following notification regarding our new product listing:
• “We are not accepting applications to sell:
– Other Health & Personal Care items in used, refurbished, or collectible condition(s)
– Other Human Ingestible Products in new, used, refurbished, or collectible condition(s)”
Please note that our product is sold exclusively as new and does not fall under the human ingestible category. We believe there may be an error in the information provided by Amazon or a misinterpretation by the system.
If any additional documentation or information is required to ensure compliance, we are more than willing to provide it.
Thank you for your assistance.
Case ID:17274650311
@Glenn_Amazon
@Steve_Amazon
Clarification Required on Product Listing Message
Hello,
We recently received the following notification regarding our new product listing:
• “We are not accepting applications to sell:
– Other Health & Personal Care items in used, refurbished, or collectible condition(s)
– Other Human Ingestible Products in new, used, refurbished, or collectible condition(s)”
Please note that our product is sold exclusively as new and does not fall under the human ingestible category. We believe there may be an error in the information provided by Amazon or a misinterpretation by the system.
If any additional documentation or information is required to ensure compliance, we are more than willing to provide it.
Thank you for your assistance.
Case ID:17274650311
@Glenn_Amazon
@Steve_Amazon
2 respuestas
Dougal_Amazon
Hello @Seller_vGMq718R9Jabh,
My name is Dougal from the Community Manager Team and I would be happy to assist where I am able. Thank you for providing the case ID. I see currently that this ASIN active in your catalog and is currently inbounding. Is the issue you posted about here resolved now or can I provide any additional assistance?
Best, Dougal
