Listings remain inactive even CSM brand review approval to continue to sell
I received Performance Notification on 11/1 that I may continue to sell the brand but the listings are inactive and I waited 24 hours and there are no steps to follow, only request for approval. but few of the ASIN are active and most of them inactive.
Here is the notification that I received,
Hello seller,
Thank you for your submission. It has been reviewed, and you may continue to sell (BRAND) products on Amazon.
Please allow 24 hours for the approval to process within our system. If your listings remain inactive after 24 hours, please take the following steps:
1. In the Inventory section of Seller Central, select "Manage Inventory".
2. Search for the listing or offer in question, or select "Fix Stranded Inventory".
3. Edit the inactive listing or offer by updating the product information.
4. Select "Save and finish".
Please help me to solve this issue.
Thank You
Listings remain inactive even CSM brand review approval to continue to sell
I received Performance Notification on 11/1 that I may continue to sell the brand but the listings are inactive and I waited 24 hours and there are no steps to follow, only request for approval. but few of the ASIN are active and most of them inactive.
Here is the notification that I received,
Hello seller,
Thank you for your submission. It has been reviewed, and you may continue to sell (BRAND) products on Amazon.
Please allow 24 hours for the approval to process within our system. If your listings remain inactive after 24 hours, please take the following steps:
1. In the Inventory section of Seller Central, select "Manage Inventory".
2. Search for the listing or offer in question, or select "Fix Stranded Inventory".
3. Edit the inactive listing or offer by updating the product information.
4. Select "Save and finish".
Please help me to solve this issue.
Thank You
2 respuestas
Seller_iobipI6xASRkh
Is it waiting for approval for the category or just the brand?
Roxy_Amazon
Dear @Seller_xwLlP8wLT9Y1G,
Thank you for reaching out and providing details about your situation regarding the Performance Notification you received on November 1st.
I understand your concern about inactive listings and the lack of clear steps to follow after receiving the notification. Please be assured that your case has been forwarded to the appropriate Amazon team 1 day ago for further review and assistance. They will contact you directly with more information and guidance on how to proceed.
Thank you for utilizing the seller forums to bring this matter to our attention. We appreciate your participation and your patience during this process.
If you have any additional questions or concerns in the meantime, please don't hesitate to reach out to us again.
Best,
-Roxy