unpaid vat
I received this notification below from Amazon 21st January. I only sell on the UK market place but do have other European accounts but do not sell within Europe and have no imventory for sale and have never had one order from any other european country. We only sell and despatch within the UK. It appears that the email address that I would need to contact is france.
I have emailed time and time again and have contacted seller support many times over the last three weeks but am getting nowhere. They state that I need to contact Amazon support in France!
I understand you need more information about the performance notification related to unpaid VAT in another account and your reserved funds.
Please note that this unpaid VAT is for the french account, unfortunately from Seller Support we cannot see the specific details of this notification, please contact directly to the following email if you need more information:
I have done this and heard nothing. We have never had one order from France.
They are witholding all our funds and I am getting nowhere. I need help to get to the right department and for someone to tell me what I need to do.
EMAIL RECEIVED:
A reserve has been placed on the funds in your account because you have another Amazon account with balance due related to unpaid VAT to Amazon. With your permission, funds from this account can be used to cover the VAT liability on your other Amazon account. If you would like to use this payment method, please send authorization to -----uk
You can pay your VAT liability by wire transfer. To pay by wire transfer, please follow the instructions at the bottom of this message depending if your liability is in GBP or EUR and send us an email at ------- (UK) including the following information:
-- Proof of payment. This could be an image, a document, a credit card statement, or similar payment confirmation.-- Email address.-- Payment amount.-- Reference code. This is not tracking number.-- Date and time of the payment.
The above details will help us locate your payment.
Once you have paid the VAT liability, this reserve will be removed.
If you believe you do not own the other Amazon account, send an e-mail to -----.fr and provide supporting documentation to show that you no longer own it. If we cannot substantiate the claim, this reserve will not be removed.
HELP i have emailed .....fr and do not hear anything back
unpaid vat
I received this notification below from Amazon 21st January. I only sell on the UK market place but do have other European accounts but do not sell within Europe and have no imventory for sale and have never had one order from any other european country. We only sell and despatch within the UK. It appears that the email address that I would need to contact is france.
I have emailed time and time again and have contacted seller support many times over the last three weeks but am getting nowhere. They state that I need to contact Amazon support in France!
I understand you need more information about the performance notification related to unpaid VAT in another account and your reserved funds.
Please note that this unpaid VAT is for the french account, unfortunately from Seller Support we cannot see the specific details of this notification, please contact directly to the following email if you need more information:
I have done this and heard nothing. We have never had one order from France.
They are witholding all our funds and I am getting nowhere. I need help to get to the right department and for someone to tell me what I need to do.
EMAIL RECEIVED:
A reserve has been placed on the funds in your account because you have another Amazon account with balance due related to unpaid VAT to Amazon. With your permission, funds from this account can be used to cover the VAT liability on your other Amazon account. If you would like to use this payment method, please send authorization to -----uk
You can pay your VAT liability by wire transfer. To pay by wire transfer, please follow the instructions at the bottom of this message depending if your liability is in GBP or EUR and send us an email at ------- (UK) including the following information:
-- Proof of payment. This could be an image, a document, a credit card statement, or similar payment confirmation.-- Email address.-- Payment amount.-- Reference code. This is not tracking number.-- Date and time of the payment.
The above details will help us locate your payment.
Once you have paid the VAT liability, this reserve will be removed.
If you believe you do not own the other Amazon account, send an e-mail to -----.fr and provide supporting documentation to show that you no longer own it. If we cannot substantiate the claim, this reserve will not be removed.
HELP i have emailed .....fr and do not hear anything back
1 respuesta
Seller_MT8rt0A2OpbCx
"You can pay your VAT liability by wire transfer. To pay by wire transfer, please follow the instructions at the bottom of this message"
Seems dodgy. Is this a genuine email or a scam? Do you have the same notification in your sellercentral?
I don't trust emails unless I am expecting them, or can see the notification elsewhere. I don't click on links in emails either. There are very many scams relating to Amazon. You can't be too careful.
