amazon removed access to my seller account ,pelase help
i received this mesasge , Amazon removed my access to my seller account , please help i try so hard for contact and verification t o my account i provide id nation to amazon for many day ago but i still dont access to my account .
We believe that an unauthorized party may have accessed your account. To protect your information, we took the following actions:
-- Signed you out of risky active browser sessions
-- Deregistered risky devices
-- Reversed any modifications made by the unauthorized party
-- Canceled any pending orders
-- Disabled the password to your account. You can no longer use the same password for your account.
Please call Customer Service and ask to be transferred to the Account Change department to regain access to your account.
Customers within the US: 1-800-388-5512
Customers within Canada: 1-800-201-7575
International customers: 1-206-922-0880
In the meantime, follow these instructions to make your account more secure after you regain access:
-- Do not use the same password that you use on other sites, including the one used with your email provider.
-- Actively monitor all your accounts, including your email. Check if there were any unauthorized changes, such as auto-forwarding or deletion rules in your email settings.
-- Review your recent order history and archived orders, and report any unauthorized orders placed to your account. Review this by going to "Your Account" and go into "Archived orders."
-- Remove any unauthorized device registered to your account by clicking "Your Account," then "Digital Services and Device Support," and then "Manage Content & Devices."
-- Register a mobile phone number to receive notifications through a secure source by clicking "Your Account," then "Login & security," and then "Add" next to "Primary mobile number." If you have already added a mobile phone number, you may see an option to verify the number.
-- Enable Amazon's 2-step verification to add an extra layer of security to your account by clicking "Your Account," and going into "Login & security."
-- Download the Amazon mobile shopping app and turn on push notifications to your account to ensure you are notified about any order or account updates on multiple channels.
amazon removed access to my seller account ,pelase help
i received this mesasge , Amazon removed my access to my seller account , please help i try so hard for contact and verification t o my account i provide id nation to amazon for many day ago but i still dont access to my account .
We believe that an unauthorized party may have accessed your account. To protect your information, we took the following actions:
-- Signed you out of risky active browser sessions
-- Deregistered risky devices
-- Reversed any modifications made by the unauthorized party
-- Canceled any pending orders
-- Disabled the password to your account. You can no longer use the same password for your account.
Please call Customer Service and ask to be transferred to the Account Change department to regain access to your account.
Customers within the US: 1-800-388-5512
Customers within Canada: 1-800-201-7575
International customers: 1-206-922-0880
In the meantime, follow these instructions to make your account more secure after you regain access:
-- Do not use the same password that you use on other sites, including the one used with your email provider.
-- Actively monitor all your accounts, including your email. Check if there were any unauthorized changes, such as auto-forwarding or deletion rules in your email settings.
-- Review your recent order history and archived orders, and report any unauthorized orders placed to your account. Review this by going to "Your Account" and go into "Archived orders."
-- Remove any unauthorized device registered to your account by clicking "Your Account," then "Digital Services and Device Support," and then "Manage Content & Devices."
-- Register a mobile phone number to receive notifications through a secure source by clicking "Your Account," then "Login & security," and then "Add" next to "Primary mobile number." If you have already added a mobile phone number, you may see an option to verify the number.
-- Enable Amazon's 2-step verification to add an extra layer of security to your account by clicking "Your Account," and going into "Login & security."
-- Download the Amazon mobile shopping app and turn on push notifications to your account to ensure you are notified about any order or account updates on multiple channels.
2 respuestas
Seller_rI7BZIczK8iAC
They talk about your CUSTOMER account, not your seller account.
THAT happend for your protection. Would you like that someone else has access to your account? Just do exactly what they ask you to do.
"Please call Customer Service and ask to be transferred to the Account Change department to regain access to your account."