Who has started selling on other platforms due to Amazon's poor service - let's let them know
I am frustrated with Amazon not listening to sellers and continuously making changes that make it worse for sellers, selectively enforcing policies, etc. I think the only way they will care is if we let them know how many people are started to sell on other platforms. Don't be specific to avoid posts getting flagged, but if you have started selling on other platforms in the last 6-12 months due to poor Amazon Seller Support, please chime in.
Who has started selling on other platforms due to Amazon's poor service - let's let them know
I am frustrated with Amazon not listening to sellers and continuously making changes that make it worse for sellers, selectively enforcing policies, etc. I think the only way they will care is if we let them know how many people are started to sell on other platforms. Don't be specific to avoid posts getting flagged, but if you have started selling on other platforms in the last 6-12 months due to poor Amazon Seller Support, please chime in.
86 respuestas
Seller_kIukTwdhvntAp
I never stopped selling on other sites such as eBay. I HAVE been adding more and more products there and to other sites, including my own, as I have time.
There have probably been hundreds of threads about the necessity to sell on other sites (generally in addition to Amazon) over the past 14 or 15 years that I have been on here.
Until there is a severe problem with FBM I will still be here but diversifying even further to lessen any 'need' for the beast.
SEAmod
Hello @Seller_tAfXR7sVBEoZS
Thank you for visiting the seller forums and voicing your opinion.
As noted by @Seller_kIukTwdhvntAp, over the years sellers have discussed listing on Amazon versus listing on other e-commerce websites, or creating and maintaining a seller-owned retail website.
Everyone is different and must weigh the pros and cons in order to decide what fits best for them.
Susan
Seller_1JdOknB4bfKJl
I want to sell on bestbuy but no idea how..
Seller_6hFuE3oTzYyFr
Amazon is not flexible. You cannot use live shipping rates, they price fix, they force sellers to take a loss or suffer “potential high price” penalties. Amazon does not let small businesses thrive. They are here to be the cheapest. Period. When I see huge distributors selling below wholesale with “free shipping” it just proves how slow they are. They need cash flow and it’s a painful process to continually lose money to have a disappointing cash flow. ebay and business websites fair better as far as live shipping rates and ability to price at MAP or MSRP without getting a slap down from this platform. It’s not the same as it was 10 years ago and it never will be in the future as TEMU and SHEIN will take over with even cheaper prices and cheaper products
Seller_hZlWagzEXNMRm
If you aren't selling on every single platform out there and don't have your own website then how can you be in business? In order to be successful you should put all your items in front of every single face out there. I mean don't you want more money? Its pretty much common sense.
Seller_aUbEyzlSSnsDJ
We have been here over six years and amazon has gone down hill every year. Amazon is not the best place to sell. If we had to depend on amazon to pay the bills, we would have been out of business buy now. We are on six platforms, and none is worse than here.
Seller_z6L37XIGqaTKj
Quite frankly, you should be selling on every possible platform that seems suited to the items you are selling. To place all of your "eggs" in one basket, any basket, is simply foolhardy and begs to be re-evaluated. Lets says Amazon decided tomorrow to stop allowing merchants on their platform or decides to suspend your account for any number of reasons. What would you do? As a small businessperson, you should have an omnipresent site on as many platforms as possible, including your own web site, to prevent just such a calamity from occurring.
Seller_ArJhBa0D5u08m
We currently sell on many online venues, and ONLY have issues on AMAZON. All other venues run problem free. I fight the AI bots on everything on here and ONLY get returns on here as everyone knows you can legally shoplift using Amazon's own policies. I am dying for new venues to open up and create better competition, as that is the only way Amazon will change the crazy things I go through weekly. Ebay used to treat sellers the same way, before Amazon took over. Ebay was forced to change the way they treated everyone. They are now decent to sellers. Amazon started out treating us great, that's why they stole all of Ebays sellers. But over the years Amazon has turnned into way worse than Ebay used to be, because they know we will stay, and there isn't a greater competitive venue. Etsy is getting there. Until more of us leave and go elsewhere, Amazon can treat sellers any way they want, and do. Again, I will be first on any decent venue to stop going through what I go through weekly on here. Sad to say. I wish the poll questions were actually listened to, not even sure why they have em. It's almost as if it's just to irk us sellers. Every question pegs exactly whats wrong and what needs changed for sellers, but the AI bots reading and writing them most disgard the replies quickly as nothing changes for the good in any way for sellers.
Seller_PUm3Jad5V3Iuy
They don't care! They told good for me.
Seller_3FXAl4uehXWDl
Yes you have to sell on other platforms. There is no other options. Do not misunderstand me I love selling on Amazon and it has done well for us. When we 1st started Amazon daily was always #1 in sales, Amazon would more than double any other platforms not anymore for us. I found it more interesting that Amazon says Add A+ content to your listings and you will see an increase. So we did that about 30 days ago to our 4 Wheel brake kits. Guess what our sales went even further backwards. I spoke seller support and we know how that goes. I was told they do not understand why, which is what I expected but it was worth the time to try. I was also told to run promotions, lower our prices, buy more advertising. Our highest advertising $$ is spent on Amazon. Our ROI on the spend vs sales is the absolute lowest on Amazon comparatively speaking. Disclaimer is that this time of year is our slower time but Amazon is currently running 1 to every17 orders. Before we added A+ content added it was about Amazon 3 to every 10. Hmmm A+ provides more visibility? My data and analysis definitely says other wise.
