Brand Registry
I applied for brand registry on Aug 22, 2023, Amazon messaged me back for a verification number from my lawyer, I sent them the number but since that I keep getting the same automated update,
"Hello from Amazon Brand Registry Support,
Thank you for your interest in Amazon Brand Registry.
I realize the importance this has for you and your business. I know this has an impact on your business, and I will definitely look into this for you. We have engaged our Brand Registry Team to review your application. We will provide you with an update as soon as we have one from our internal team.
Thank you for your patience while we continue to investigate.
Best regards, "
Anyone know how long this takes, or if there someone I can speak to
Thank You
Brand Registry
I applied for brand registry on Aug 22, 2023, Amazon messaged me back for a verification number from my lawyer, I sent them the number but since that I keep getting the same automated update,
"Hello from Amazon Brand Registry Support,
Thank you for your interest in Amazon Brand Registry.
I realize the importance this has for you and your business. I know this has an impact on your business, and I will definitely look into this for you. We have engaged our Brand Registry Team to review your application. We will provide you with an update as soon as we have one from our internal team.
Thank you for your patience while we continue to investigate.
Best regards, "
Anyone know how long this takes, or if there someone I can speak to
Thank You
10 respuestas
Sandy_Amazon
Hello @Seller_mbxrh9MxkNbWG
My name is Sandy from the Community Manager team here on forums.
There has been many seller posts regarding this same situation. Currently, the brand team is experiencing a high volume of requests and due to this sellers may experience delays in their application review process.
Typically brand registry cases will take up to 45 days (sometimes more) to get reviewed.
I looked into your most recent case ID 13885207831 and confirmed that the brand team is currently working on your request at this moment.
I understand you want to get approved right away, however, at this time please wait until the whole review process has concluded and they have reached back to you with updates. Thank you.
Best,
Sandy
Seller_GCpv7EUpjM851
Wow. This doesn't give me hope. I'm going on 3 weeks waiting; without a way to sell my products on Amazon until the brand registry gets approved. Talk about lost revenue opportunities for small businesses. It took me less than 12 hours to get my brand registered and approved on walmart.com and it was the exact same process with paperwork and verification codes.
Seller_GCpv7EUpjM851
@Seller_mbxrh9MxkNbWG Have you been approved yet? Trying to get an accurate expectation on timing since Amazon won't provide one.
