Amazon not allowing Royal Mail Tracked 24 for SFP today?
We only use the Royal Mail Tracked 24 service for our Seller Fulfilled Prime orders, however Amazon is stating this service will not meet the promised delivery date of 1st May, so it will not generate the labels for us today.
I appreciate that Monday is a Bank Holiday, however the Royal Mail Tracked 24 service now includes Sunday as a delivery day, giving two days for the parcel to get to the customer, so has Amazon not updated this as a 7 day service?
We may have to create our labels out of Amazon in Click & Drop for these orders and take the hit on that metric, but we have no other option if Amazon doesn’t acknowledge Sunday as a delivery day for Royal Mail Tracked 24 service.
Amazon not allowing Royal Mail Tracked 24 for SFP today?
We only use the Royal Mail Tracked 24 service for our Seller Fulfilled Prime orders, however Amazon is stating this service will not meet the promised delivery date of 1st May, so it will not generate the labels for us today.
I appreciate that Monday is a Bank Holiday, however the Royal Mail Tracked 24 service now includes Sunday as a delivery day, giving two days for the parcel to get to the customer, so has Amazon not updated this as a 7 day service?
We may have to create our labels out of Amazon in Click & Drop for these orders and take the hit on that metric, but we have no other option if Amazon doesn’t acknowledge Sunday as a delivery day for Royal Mail Tracked 24 service.
2 respuestas
Seller_pkXkXw3CxQdCt
We have the same issue and no alternative shipping option. Does anyone know why this is the case - is there anyway to contact Amazon or get a response from them as it appears to be their issue?
Seller_7I19cO8IipzQL
Yes this happened during the last bank holiday, discussion here:
We dispatched our SFP last time outside of ‘Buy Shipping’ via RM Tracked 24 and we were ok, we didn’t get any SFP performance notifications. So I think it is an issue Amazon are aware of. Just make a note of the SFP orders you dispatched today just in case.
