amz lost fba shipments 150 k
FBA lost 150 thousand worth of products that i shipped to FBA using a tracking for each box FBA tells me sorry we never got your packages WHAT DOES THAT MEAN it clearly shows delivered.
i have 5 shipments lost amzn will not pay me for the goods = 150k loss to my company i am opening a BBB claim today about this.
amz lost fba shipments 150 k
FBA lost 150 thousand worth of products that i shipped to FBA using a tracking for each box FBA tells me sorry we never got your packages WHAT DOES THAT MEAN it clearly shows delivered.
i have 5 shipments lost amzn will not pay me for the goods = 150k loss to my company i am opening a BBB claim today about this.
73 respuestas
Seller_jcaZfOcHpL9rq
i have the same issue with my account but the shipment isnt closed yet is yours closed ?
Seller_0rXAME9V4LQSx
You do know that the BBB is a paid membership club and not an actual government agency, right?
Dominic_Amazon
Hi @Seller_wIxXsYcF2WAJX,
Dominic from Amazon here, happy to try to assist. Can you please provide me the Case ID's for the shipments you are referencing? I would like to review from my side.
Best,
Dominic
Seller_pdPNwT3IIPMAL
get lawyer, Amazon lawyers they will help
Seller_X8UMaJEFPHlnY
Seller_X8UMaJEFPHlnY
Its sometimes tough to work with Amazon but with the right documentation and followup with Amazon, they reimburse for the lost items. It's just a tedious process and requires multiple followups. I have done something similar so speaking with my experience.
Seller_25H71xCsik9gy
BBB is a private, obsolete orgainization. I once had someone open a BBB complaint for a company I owned and I laughed and ignored it.
Seller_TJr1f9I1ncjgY
[Moderator Edit: removed personal solicitations]
Seller_D1eGgHN6KPRgm
We had this same issue, we even had the signature and name of the employee who received the package at the Amazon warehouse and they still would need to do something about it. They closed the shipment and said we could not open a case.
The warehouse is a local one too so the package only traveled 5 miles at max.
Seller_FKZ8Fa1KHvHlY
Provide proof of delivery and fight for your $$$. We had this happened 3 years ago, with a lot of effort on the case and multiple escalations (to the right team) Amazon finally reimbursed all full container of goods that were missing. Good luck!
