Other / Others Charge Amazon should NOT take our money with NO EXPLAINATION associated with the transaction. This type of charge "OTHERS" is not acceptable
I have a FEE/transaction/charge that occurred today for over $500. It is listed at Other/Others and Seller Central CANNOT TELL ME WHAT IT IS FOR. I have clicked on the blue number in the log and what it says it pictured below in a screen shot. I have also copied what clueless SS is telling me. How can Amazon take money without any explanation. This is just WRONG!
Here is the Case ID-15520489211 for any MOD that can look into this and please let Amazon know we deserve an explanation to all fees deducted. My case was "Transferred" but nobody has getting back to me since 06/27/2024.
"Amazon 07:34 PM 06/27/2024. Your case has been forwarded to another Amazon team and they will contact you regarding your question."
Since that date, I have spoken with other sellers and many more have been affected by the same charge. Most agree that the charges were made around June 20, 2024. Some mentioned that their charges are for thousands of dollars $$$. How can there be no explanation for these charges?
Other / Others Charge Amazon should NOT take our money with NO EXPLAINATION associated with the transaction. This type of charge "OTHERS" is not acceptable
I have a FEE/transaction/charge that occurred today for over $500. It is listed at Other/Others and Seller Central CANNOT TELL ME WHAT IT IS FOR. I have clicked on the blue number in the log and what it says it pictured below in a screen shot. I have also copied what clueless SS is telling me. How can Amazon take money without any explanation. This is just WRONG!
Here is the Case ID-15520489211 for any MOD that can look into this and please let Amazon know we deserve an explanation to all fees deducted. My case was "Transferred" but nobody has getting back to me since 06/27/2024.
"Amazon 07:34 PM 06/27/2024. Your case has been forwarded to another Amazon team and they will contact you regarding your question."
Since that date, I have spoken with other sellers and many more have been affected by the same charge. Most agree that the charges were made around June 20, 2024. Some mentioned that their charges are for thousands of dollars $$$. How can there be no explanation for these charges?
30 respuestas
Seller_OvL8C4BJWiuS9
"Other" transactions might show up in your Payments reports from time to time. Common transactions of this type include:
• Subscription fees, as described in your seller service agreement
• Charges associated with A-to-z Guarantee claims
• Corrections issued by Amazon to remedy an account discrepancy
Typically, a $39.99 "Other" transaction represents your monthly subscription fee for selling on Amazon.com. If your Payments report shows more than one $39.99 transaction of this type, it may be a carryover from an earlier settlement period when your sales were not sufficient to cover the monthly subscription fee.
Seller_RD6xw3MXvXOke
THEY DO NOT HAVE A REASON
THEY JUST TOOK IT AND NOW THEY WANNA SEE HOW LONG IT TAKES TO BREAK YOU
OR HOW MUCH
THEY KNOW WE ALL GIVE UP EVENTUALLY ON TRYING
AND THEY MAKE RENT AND PAY ROLL EVERYMONTH WITH OR WITHOUT OUR MO
NEY
DONT WORRY SOMEONE WITH AN AMERICAN NICKNAME_AAMAZON WILL SOON REPLY TO THIS THREAD LETTING YOU KNOW THAT THEY HAVE READ IT
AND HAVE DONE THERE JOB LETTING YOU KNOW
THAT IS HAS BEEN ESCALATED
ALL THE WAY UP AND NEVER COMING BACK DOWN TO LET YOU KNOW
IF YOU GO FIND IT UP THERE CAN YOU BRING MY MONEY BACK TO KEEP HALF AND I DONT NEED AMAZON TO EXPLAIN WHY THEY TAKE IT
Seller_zGoDlPZLneGhF
There will be no explanation given and the replies will be few and far between from support/mods.
It has been mentioned in another thread that this was some sort of "glitch" in the Amazon's backend system, according to a moderator/support agent.
Keep persisting as other sellers (including myself) are. Over the past month we've received fraudulent shipping adjustment charges and fee's similar to yours. Keep record of everything (screenshots of these adjustments is about the best you can do).
The longer they sweep this under the rug the worse it will be for them (AMZ). Sellers have already mentioning they are seeking legal counsel.
Seller_7asYgdD1bxwGl
"Account debit due to coupon fee undercharge"
Do you happen to offer "coupons" to customers?
On June 20th I was hit with an "others" fee and that was the reason why.
Seller_ceS0FcXOrQ4pN
It is just another way for Amazon to skim
Seller_NDQApF6fwgF6l
Check your returns and amounts too. I have recently found Amazon taking more then the amount total amount of returns made. I have been trying to find out why and I get further and more answers talking to a golden retriever. Its just 100% theft.
TaylorR_Amazon
Thank you for posting, @Seller_rTDy2PcowfUQr. I am looking into this now.
Seller_xUJ56czFPLLBk
Google SELLER BOARD
They rip apart all the fees into an accurate P&L
