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Seller_RFqy7aG85tM52

URGENT HELP NEEDED PLEASE - 100 orders placed a few hours ago with combined 99% discount!!!

I am desperately trying to get 100 FBA orders cancelled urgently as they were ordered using a combined promo code and coupon totalling 99% discount, meaning a huge loss to my tiny biz.

This happened after I had just set up the clickable coupon, and was about to cancel the promo code.

Unfortunately the coupon must have become active right away leaving enough time for this to happen. The promo code budget of $2K was wiped out.

Seller support have been unable to help, apart from confirming that coupon was used.

Orders are still pending so I am hoping they can still be cancelled despite been FBA orders. Amazon is just unwilling to help.

Any help or advice from someone who has dealt with this before is welcome.

Thanks in advance.

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Seller_RFqy7aG85tM52

URGENT HELP NEEDED PLEASE - 100 orders placed a few hours ago with combined 99% discount!!!

I am desperately trying to get 100 FBA orders cancelled urgently as they were ordered using a combined promo code and coupon totalling 99% discount, meaning a huge loss to my tiny biz.

This happened after I had just set up the clickable coupon, and was about to cancel the promo code.

Unfortunately the coupon must have become active right away leaving enough time for this to happen. The promo code budget of $2K was wiped out.

Seller support have been unable to help, apart from confirming that coupon was used.

Orders are still pending so I am hoping they can still be cancelled despite been FBA orders. Amazon is just unwilling to help.

Any help or advice from someone who has dealt with this before is welcome.

Thanks in advance.

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Seller_RFqy7aG85tM52
En respuesta a la entrada de Seller_RFqy7aG85tM52
Se ha eliminado esta publicación
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Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_RFqy7aG85tM52

This one is on you, starting one before ending the other. Amazon will ship the items, there is not one thing you can do about it.

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Jameson_Amazon
En respuesta a la entrada de Seller_RFqy7aG85tM52

Hi @Seller_RFqy7aG85tM52,

Oh no, I'm sorry to hear that this happened! I'm just coming across this thread and wanted to check in with you, has there been any updates on these orders since posting?

Please note that if you sell your inventory on Amazon using Fulfillment by Amazon, Amazon manages your orders for you. You can read more about managing FBA orders right here. Additionally, I'd also recommend reading through this help page for more information on pending orders.

If you have any additional questions or need further assistance with this, please let me know!

All the best,

Jameson

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Seller_RFqy7aG85tM52

URGENT HELP NEEDED PLEASE - 100 orders placed a few hours ago with combined 99% discount!!!

I am desperately trying to get 100 FBA orders cancelled urgently as they were ordered using a combined promo code and coupon totalling 99% discount, meaning a huge loss to my tiny biz.

This happened after I had just set up the clickable coupon, and was about to cancel the promo code.

Unfortunately the coupon must have become active right away leaving enough time for this to happen. The promo code budget of $2K was wiped out.

Seller support have been unable to help, apart from confirming that coupon was used.

Orders are still pending so I am hoping they can still be cancelled despite been FBA orders. Amazon is just unwilling to help.

Any help or advice from someone who has dealt with this before is welcome.

Thanks in advance.

39 visitas
3 respuestas
Gestionar pedidos
Etiquetas:Logística de Amazon
00
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user profile
Seller_RFqy7aG85tM52

URGENT HELP NEEDED PLEASE - 100 orders placed a few hours ago with combined 99% discount!!!

I am desperately trying to get 100 FBA orders cancelled urgently as they were ordered using a combined promo code and coupon totalling 99% discount, meaning a huge loss to my tiny biz.

This happened after I had just set up the clickable coupon, and was about to cancel the promo code.

Unfortunately the coupon must have become active right away leaving enough time for this to happen. The promo code budget of $2K was wiped out.

Seller support have been unable to help, apart from confirming that coupon was used.

Orders are still pending so I am hoping they can still be cancelled despite been FBA orders. Amazon is just unwilling to help.

Any help or advice from someone who has dealt with this before is welcome.

Thanks in advance.

Gestionar pedidos
Etiquetas:Logística de Amazon
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3 respuestas
Responder
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URGENT HELP NEEDED PLEASE - 100 orders placed a few hours ago with combined 99% discount!!!

de Seller_RFqy7aG85tM52

I am desperately trying to get 100 FBA orders cancelled urgently as they were ordered using a combined promo code and coupon totalling 99% discount, meaning a huge loss to my tiny biz.

This happened after I had just set up the clickable coupon, and was about to cancel the promo code.

Unfortunately the coupon must have become active right away leaving enough time for this to happen. The promo code budget of $2K was wiped out.

Seller support have been unable to help, apart from confirming that coupon was used.

Orders are still pending so I am hoping they can still be cancelled despite been FBA orders. Amazon is just unwilling to help.

Any help or advice from someone who has dealt with this before is welcome.

Thanks in advance.

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Etiquetas:Logística de Amazon
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Seller_RFqy7aG85tM52
En respuesta a la entrada de Seller_RFqy7aG85tM52
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Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_RFqy7aG85tM52

This one is on you, starting one before ending the other. Amazon will ship the items, there is not one thing you can do about it.

00
user profile
Jameson_Amazon
En respuesta a la entrada de Seller_RFqy7aG85tM52

Hi @Seller_RFqy7aG85tM52,

Oh no, I'm sorry to hear that this happened! I'm just coming across this thread and wanted to check in with you, has there been any updates on these orders since posting?

Please note that if you sell your inventory on Amazon using Fulfillment by Amazon, Amazon manages your orders for you. You can read more about managing FBA orders right here. Additionally, I'd also recommend reading through this help page for more information on pending orders.

If you have any additional questions or need further assistance with this, please let me know!

All the best,

Jameson

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Seller_RFqy7aG85tM52
En respuesta a la entrada de Seller_RFqy7aG85tM52
Se ha eliminado esta publicación
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Seller_RFqy7aG85tM52
En respuesta a la entrada de Seller_RFqy7aG85tM52
Se ha eliminado esta publicación
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Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_RFqy7aG85tM52

This one is on you, starting one before ending the other. Amazon will ship the items, there is not one thing you can do about it.

00
user profile
Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_RFqy7aG85tM52

This one is on you, starting one before ending the other. Amazon will ship the items, there is not one thing you can do about it.

00
Responder
user profile
Jameson_Amazon
En respuesta a la entrada de Seller_RFqy7aG85tM52

Hi @Seller_RFqy7aG85tM52,

Oh no, I'm sorry to hear that this happened! I'm just coming across this thread and wanted to check in with you, has there been any updates on these orders since posting?

Please note that if you sell your inventory on Amazon using Fulfillment by Amazon, Amazon manages your orders for you. You can read more about managing FBA orders right here. Additionally, I'd also recommend reading through this help page for more information on pending orders.

If you have any additional questions or need further assistance with this, please let me know!

All the best,

Jameson

00
user profile
Jameson_Amazon
En respuesta a la entrada de Seller_RFqy7aG85tM52

Hi @Seller_RFqy7aG85tM52,

Oh no, I'm sorry to hear that this happened! I'm just coming across this thread and wanted to check in with you, has there been any updates on these orders since posting?

Please note that if you sell your inventory on Amazon using Fulfillment by Amazon, Amazon manages your orders for you. You can read more about managing FBA orders right here. Additionally, I'd also recommend reading through this help page for more information on pending orders.

If you have any additional questions or need further assistance with this, please let me know!

All the best,

Jameson

00
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