Amazon UK - Unable to change my address Country
I registered my account with the wrong address. While all other marketplaces were able to update my address, Amazon UK insists that I must activate my account to make any changes. However, I cannot activate the account because the company information I initially provided is incorrect.
All my cases are now automatically closed, I'm unable to get in touch with anybody with the ability to simply change my address to reflect my business document.
P.S: I haven't sold a single product on the platform, I got suspended from day 1, without the option to change my address in Amazon UK, all other marketplace have collaborated with me.
Amazon UK - Unable to change my address Country
I registered my account with the wrong address. While all other marketplaces were able to update my address, Amazon UK insists that I must activate my account to make any changes. However, I cannot activate the account because the company information I initially provided is incorrect.
All my cases are now automatically closed, I'm unable to get in touch with anybody with the ability to simply change my address to reflect my business document.
P.S: I haven't sold a single product on the platform, I got suspended from day 1, without the option to change my address in Amazon UK, all other marketplace have collaborated with me.
29 respuestas
Connor_Amazon
Hi @Seller_QLQ1UT6FoPIgY
Connor from Amazon here, thanks for reaching out.
I've reviewed your account and it looks like you need to complete a video verification interview with our support team.
Please check your latest performance notification for next steps:
https://sellercentral.amazon.com/performance/notifications
Let us know if you have any other questions,
Connor
Seller_QLQ1UT6FoPIgY
@Connor_Amazonthe account is still suspended/under verification. I have no idea why... can you check with them again?
