How to manage auto-authorized returns?
Amazon just auto-authorized a return 44 days after purchase and issued a return label. Is there a setting I can manage to have Amazon not auto-authorize returns outside of a 30-day window?
We are a third party seller and do our own fulfillment and shipping.
How to manage auto-authorized returns?
Amazon just auto-authorized a return 44 days after purchase and issued a return label. Is there a setting I can manage to have Amazon not auto-authorize returns outside of a 30-day window?
We are a third party seller and do our own fulfillment and shipping.
1 respuesta
SEAmod
Hello @Seller_zOIfUKCWiatpt
There is not a setting that can instruct Amazon to not auto-authorize returns outside of a 30-day window. What you can do is see if you can get an exemption for the SKU. The exemption would be to opt-out of the Prepaid returns for seller-fulfilled orders. See Request exemption from prepaid returns for seller-fulfilled orders.
For more information please access the help page for Manage seller-fulfilled returns.
Susan
