Feedback Manager Feedback
One for @Julia_Amzn from when you were asking about the Feedback Manager a few months back.
Feedback earlier -
False advertisement looks nothing like item have reported to amazon as I don't appriciate being scammed
This was left for an order which was just being collected by Amazon Shipping, so obviously they had left feedback for the wrong order as it is not being delivered for 2 days.
Amazon reply even though we have shown on messages the order is still with amazon shipping -
In this case, we regret to inform you that we are unable to remove this feedback, as the feedback you received was not in violation of our guidelines.
This is an absolute disgrace that we can be dubbed scammers when it's nothing to do with our order and the time stamps of amazon scans and the time of order etc proves it without any thought needed.
WHAT IS THE POINT!!!!
Feedback Manager Feedback
One for @Julia_Amzn from when you were asking about the Feedback Manager a few months back.
Feedback earlier -
False advertisement looks nothing like item have reported to amazon as I don't appriciate being scammed
This was left for an order which was just being collected by Amazon Shipping, so obviously they had left feedback for the wrong order as it is not being delivered for 2 days.
Amazon reply even though we have shown on messages the order is still with amazon shipping -
In this case, we regret to inform you that we are unable to remove this feedback, as the feedback you received was not in violation of our guidelines.
This is an absolute disgrace that we can be dubbed scammers when it's nothing to do with our order and the time stamps of amazon scans and the time of order etc proves it without any thought needed.
WHAT IS THE POINT!!!!
2 respuestas
Julia_Amzn
Hello @Seller_5el4WAbBdKX1z,
Thank you for bringing this to our attention. I´m sorry to hear about your experience. Could you please share your order ID?
Thanks,
Julia.
