Unable to Cancel Pending Registration Multiple Marketplaces
Case ID: 14866181321
Hello
I accidentally started registration in multiple marketplaces that I don't plan to sell
The Marketplaces are: Australia, Egypt, Japan, Saudi Arabia, Singapore, United Arab Emirates, United Kingdom
Customer support wasn't particularly helpful as it asked me to contact the individual platforms through their contact links which I can't do.
In order to contact support in those marketplaces it's asking me to finish registering in the marketplace which is particularly what I don't want.
I would appreciate the support solving this issue
Thank you
Unable to Cancel Pending Registration Multiple Marketplaces
Case ID: 14866181321
Hello
I accidentally started registration in multiple marketplaces that I don't plan to sell
The Marketplaces are: Australia, Egypt, Japan, Saudi Arabia, Singapore, United Arab Emirates, United Kingdom
Customer support wasn't particularly helpful as it asked me to contact the individual platforms through their contact links which I can't do.
In order to contact support in those marketplaces it's asking me to finish registering in the marketplace which is particularly what I don't want.
I would appreciate the support solving this issue
Thank you
4 respuestas
Steve_Amazon
Hi @Seller_CR5ecDAAPMxqs,
Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.
I will provide updates as I get them, however you may be contacted directly by the team so please be on the lookout for that as well.
Thanks,
Steve
Steve_Amazon
Hi @Seller_CR5ecDAAPMxqs,
The team has advised that since registration has been started, the process will need to be completed and then support in that store can be contacted to close that store.
I know that this was not the outcome you were hoping for, however I hope this information helps you resolve the situation.
Thanks,
Steve