I need help No call button
I asked for help so many times it got my account deactivated. Awesome support..... After I get my account back still no help. So much for 24/7 help...... However, they don't have an issue taking my 39.99 fee for not selling one item. I don't have the call button at all on the help section and under account health when I hit call now its always an error.
I need help No call button
I asked for help so many times it got my account deactivated. Awesome support..... After I get my account back still no help. So much for 24/7 help...... However, they don't have an issue taking my 39.99 fee for not selling one item. I don't have the call button at all on the help section and under account health when I hit call now its always an error.
7 respuestas
Seller_4zBzdtgCyS9EI
Now they made it clear you are calling too much and you keep calling? They expect you to know how things work by learning it, not by asking support about everything. That's what Amazon seller university is for, and the forum as well.
Seller_FLgCyYboURTDt
When I say I asked for help I did it through E-mail support. They only copy and paste where the button is located, and I don't have it. I sent in photos, and I get people that still don't understand.
Seller_LImVvUWeyiCfQ
Is this where you're referring to when you say there is no access to the call button?
Many others have also reported receiving an error with the call me now button under Account Health. I'm not sure that issue has been addressed by Amazon and we've had no reason to use that button so don't know if ours is working or not.
Is there something you need help with besides the no call button issue? I'm just wondering the reason you're trying to contact SS in the first place. Perhaps someone in the forum can offer some help if you have another issue.
Seller_FLgCyYboURTDt
Someone called me from support, and it turns out my account is missing features that a normal plus account has. They are looking into it.
Julia_Amazon
Hello @Nightmare_Cards
I'm glad you have received assistance from the appropriate team.
We are closing this as well as the other duplicate threads.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking. You may continue the discussion in your original topic here: No Call button *** No Seller's Support
Thank you,
Julia
